Facilities Coordinator

About the role

As a CBRE Facilities Coordinator, you'll be at the heart of facility operations, partnering with clients, vendors, and contractors to keep buildings running smoothly and efficiently. From coordinating service requests to driving projects to completion, you'll play a vital role in delivering outstanding support and ensuring every detail is handled with excellence. This position is part of CBRE’s Facilities Management team, where you'll help oversee the daily operations of a diverse property portfolio. Working closely with Property Managers and landlords, you'll coordinate repairs, maintenance activities, and capital improvement initiatives that enhance building performance and create safe, productive environments for occupants.

Responsibilities

• Monitor and manage open work orders to ensure timely completion, accurate documentation, and closure in accordance with established service levels.
• Dispatch work orders and coordinate service requests with technicians and vendors to support efficient facility operations.
• Create and manage purchase orders within designated systems to support maintenance activities, services, and operational needs.
• Review, validate, and process vendor invoices, ensuring accuracy, proper documentation, and timely payment.
• Collaborate with landlords, tenants, and service providers to ensure compliance with established procedures, policies, reporting requirements, and service expectations.
• Serve as a point of contact for site-related inquiries, responding promptly and professionally to client requests, concerns, and service needs.
• Review work orders, proposals, vendor documentation, and department records to ensure completeness, accuracy, and alignment with operational requirements.
• Conduct routine site walkthroughs to identify facility-related issues, monitor service quality, and support corrective actions as needed.
• Follow established procedures, written instructions, and communications while proactively seeking clarification when necessary to ensure successful outcomes.
• Respond effectively to routine inquiries and concerns from clients, vendors, team members, and leadership.
• Utilize established processes and guidelines to resolve routine operational issues while exercising sound judgment and attention to detail.
• Contribute to team success by consistently delivering high-quality work within clearly defined responsibilities, processes, and performance expectations.
• Execute assigned tasks and administrative functions accurately and efficiently while working under the guidance of facility management leadership.

Requirements

• High School Diploma or GED, plus 2 or more years of professional related experience.
• Experience supporting administrative or operational processes, with exposure to finance-related activities such as purchase order creation, invoice processing, and vendor coordination preferred.
• Proven customer service experience, with a professional, responsive, and solutions-oriented approach to supporting clients and stakeholders.
• Strong organizational skills with exceptional attention to detail and the ability to effectively manage multiple priorities in a fast-paced environment.
• Demonstrated ability to work independently, take initiative, and proactively seek clarification or guidance when needed.
• Effective verbal and written communication skills, with the ability to interact professionally with internal teams, vendors, landlords, tenants, and clients.
• Ability to conduct routine facility walkthroughs to assess site conditions, identify concerns, and help ensure facility standards are maintained.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint. Experience with a Computerized Maintenance Management System (CMMS) is preferred.
• Strong attention to detail and commitment to delivering accurate, high-quality work.
• Ability to follow established procedures, policies, and work standards while exercising sound judgment in day-to-day activities.
• Demonstrated customer service and relationship-building skills, with a focus on responsiveness, professionalism, and follow-through.
• Basic math and analytical skills, including the ability to perform calculations involving percentages, discounts, markups, and other routine business metrics.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Benefits

• Competitive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.
• Professional development through training programs, certifications, and mentorship opportunities.
• Career advancement opportunities as a global leader in commercial real estate services.

Pay

The minimum salary for the Facilities Coordinator position is $30.00 hourly and the maximum salary is $31.25 hourly. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

This role includes the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.