Facilities Coordinator

Key Responsibilities

• Provide front-end office support to include welcoming and directing employees and visitors to rooms/workspaces, answering the phone, receiving/send packages, and distributing mail.
• Responsible for work order management for the Facilities Team as well as landlord ticket submittals.
• Aid in inventory tracking of office supplies and pantry items.
• Oversee all maintenance services such as janitorial, specialty cleaning, kitchen, food & beverage services, plant care, holiday decor, and various vendors as needed.
• Escort vendors without cleared backgrounds.
• Serve as an information hub and communicate and partner as needed with landlord/property management, including FOB orders, loading dock activities, COIs, and building conference room requests.
• Provide general and overall facilities services, including continuous monitoring of office/facility such as printers, conference rooms, breakrooms, and appliances.
• Address client inquiries/requests/concerns, ensuring timely, quality resolution, service delivery, and customer satisfaction.
• Assist with catering, coordination of special office and volunteering events, as well as room setup.
• Circulate or post facility and security communications as needed.
• Partner with Facility Management for effective facilities and space planning programs for the office.

Requirements

• Provide high-level customer service.
• Strong and highly effective verbal and written communication skills.
• Strong computer skills with working knowledge of Microsoft Office products.
• General knowledge in service request and space planning systems.
• Experience in space planning activities.
• Ability to work in a fluid environment where assignments change daily and are time sensitive.
• Ability to work under pressure.
• Ability to lift and move items up to 50lbs.
• 3-4 years of professional or corporate experience.
• Degree/Technical Certificate.