Facilities Coordinator

Employment Type: Full-Time, Onsite

Salary Range: $20.48‑$24.57 per hour with an annual award opportunity based on individual and credit union performance.

What You Should Know About The Role

Accountable for the management of the organization’s facilities within a specified region. Oversees facilities vendor relationships to ensure all facilities are maintained and functioning properly, enhancing the appearance and productivity of the credit union. Responsibilities include oversight of building renovations, equipment needs and maintenance, grounds and building upkeep, obtaining contract bids, and overall efficient use of facilities. Partners with facilities vendors to maximize expertise and develop efficiencies, providing outstanding service to both internal and external members while living the credit union’s core values: Act with Integrity, Drive Progress, Build & Strengthen Relationships, and Keep People at the Core.

About Advia

Advia is a fast‑growing credit union positioned in the top 3 % of credit unions across the United States. It serves nearly 200,000 members with assets over $3 billion, offering products and services comparable to big banks while focusing on saving members money and providing financial advantages. Rooted in its communities, Advia gives back through volunteering and charitable donations. The work environment is fast‑paced, performance‑based, and fun‑infused, embodying the “work hard, play hard” philosophy. Employees can expect regular constructive feedback, development opportunities, great benefits, excellent co‑workers, and engaged managers.

Major Duties and Responsibilities

• Ensures all buildings, areas, and grounds are safe for employees and visitors.
• Develops and adheres to an annual facilities budget.
• Creates detailed proposals for any new facilities project over $1,000 or when directed by the Director of Corporate Real Estate or the Manager of Facilities.
• Oversees all facility maintenance, including plumbing, electrical, HVAC, telephone, lighting, drive‑up systems, sound/music, power generation and backup, structural, roof, paint, elevator, and appliances, as well as the purchase of new or replacement equipment.
• Electronically tracks all issues and actions taken.
• Monitors and ensures contractor compliance for contracts such as landscape, janitorial, HVAC, carpet, elevator, and snow removal.
• Coordinates and tracks contracts for janitorial, grounds maintenance, and waste disposal at all branches.
• Prepares bid specifications and oversees contract implementation.
• Maintains a vendor file for all facility‑related functions and service level agreements (SLAs) for janitorial, landscaping, and snow removal vendors.
• Manages building preventative maintenance schedules and may perform minor repairs (e.g., plumbing, wallpaper, painting, light bulbs, irrigation).
• Accountable for maintenance and overall upkeep of company vehicles; maintains electronic records of all vehicle maintenance.
• Maintains adequate inventory of maintenance products used in all buildings.
• Monitors the facilities ticket system for all Advia‑managed properties and provides dispatch services to assist other locations with facility issues.
• May require regional travel for quarterly property assessments and special projects.
• Complies with applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, and follows internal policies to minimize risk.

Requirements

Experience: Three to five years of similar or related experience, including preparatory experience.

Education / Certification / Licenses: High school diploma or equivalent; state‑approved driver’s license required.

Other Skills:

• Knowledge of janitorial equipment and maintenance procedures.
• Basic understanding of blueprints and operation of electrical, mechanical, heating, cooling, and plumbing equipment.
• Good mechanical and problem‑solving abilities.
• Well‑organized and able to work independently.
• Ability to coordinate with others and professionally assist members as needed.
• Attention to detail.
• Proficiency with drills, electrical tools, meters, timers, hand tools, and related machinery.
• Competent computer use and regular email communication.

Interpersonal Skills: Ability to handle sensitive or highly confidential conversations with customers, reports, and vendors; skill in motivating, influencing, educating, and advising others; capacity to interact with a wide range of personalities and cultures while maintaining the highest levels of customer service and discretion.

Physical Requirements

• Primarily sedentary work with limited physical exertion; occasional lifting of up to 10 lb.
• Capability to climb/descend stairs in an emergency.
• Operation of routine office equipment (telephone, copier, fax, calculator).
• Extended computer use (6‑8 hours per day) when necessary.
• Ability to work extended hours as required by management.
• Regular, reliable, and timely attendance.

Working Conditions

• Indoor work in climate‑controlled shared areas with minimal noise.
• Outdoor work in various heat and cold conditions.

Mental and Emotional Requirements

• Ability to perform job functions independently or with limited supervision, either solo or as part of a team.
• Capability to read and follow written and oral instructions.
• Clear verbal communication and logical information delivery.
• Professional composure when dealing with diverse personalities and cultures at all organizational levels.
• Maintain highest levels of customer service and discretion.
• Perform responsibilities with composure under deadline pressure, extreme accuracy, quality demands, and fast pace.
• Effectively handle multiple, simultaneous, and changing priorities.
• Exercise the highest level of discretion on internal and external confidential matters.