Facilities Coordinator 2

About the role

Join JLL as a Facilities Coordinator 2 at the St. George Terminal location in Manhattan (550 Washington Street). You will independently manage critical operational areas including work order systems, event coordination, and site amenities, building on your customer service excellence while advancing toward more strategic responsibilities. Working with moderate supervision, you will focus on complex operational issues, ensure compliance with client contract requirements, and proactively deliver exceptional service that supports JLL's commitment to operational excellence.

Responsibilities

• Independently manage work order flow to ensure operational excellence
• Proactively schedule and manage repairs, maintenance, and minor works from start to finish
• Lead the coordination of complex events and meeting facilities
• Identify opportunities for process improvement and recommend operational changes to the Facility Manager
• Conduct initial site inspections and assessments to maintain facility standards
• Provide independent direction and coordination to a diverse range of vendors, ensuring accountability of contracted deliverables
• Assist in the procurement and onboarding of new vendors and services
• Fully own compliance with client contract requirements and act on client feedback
• Problem-solve operational issues independently using a foundational understanding of technical property aspects (i.e., MEP, fire protection, and life safety systems)
• Apply knowledge of local EHS requirements and contract management principles to daily operations

Qualifications

Required:

• Minimum 1+ years of progressive experience as a Facility Coordinator or in a related facilities management role
• Demonstrated vendor management experience
• Proven work order management capabilities
• Strong proficiency in IT tools and platforms
• Excellent communication, organization, and independent problem‑solving skills
• Proven ability to work effectively in a team environment while managing individual areas of responsibility

Preferred:

• Good understanding of basic technical aspects of property (e.g., basic M&E, fire protection)
• Experience with vendor procurement and onboarding processes
• Knowledge of local EHS requirements and contract management principles

Pay

Salary range: $69,000 to $75,000

Schedule

Work shift: Monday to Friday, 7:00 AM to 4:00 PM or 8:00 AM to 5:00 PM