Facilities Command Center Technician
Epic · Lake Charles, LA · 2 wk ago
On-siteManagementFull-time
About the role
You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.
Responsibilities
- Maintain business continuity by monitoring real-time alerts and managing access and security systems
- Oversee building operations from the Facilities Command Center
- Identify and respond to issues using video feeds and system data
- Cook up to date, restaurant-quality meals for staff
- Attend sabbaticals anywhere in the world after five years
- Work in a high-pressure, real-time environment
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to 2nd and 3rd shift, as well as weekend days
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
- Covered by comprehensive benefits
Qualifications
- Open to working in a high-pressure, real-time environment
- Ability to work in a high-pressure, real-time environment
Skills
- Security operations
- Emergency response
Benefits
- Comprehensive benefits
- Annual raises and bonuses
- Stock grants
Pay
- Competitive salary
Schedule
- Second and third shifts
- Weekend days
Benefits
- Healthcare is global
- Global sabbaticals after five years
Pay
- Competitive salary
Schedule
- Second and third shifts
- Weekend days
Equal Opportunity Employer
Epic is an Equal Opportunity Employer. Diversity, equity, and inclusion are written into our principles.