Facilities Associate

About the role

The Facility Associate supports the daily operations and maintenance of two buildings, ensuring that offices, common areas, meeting rooms, and event spaces are clean, organized, safe, and maintained to company standards. This role responds to facility requests, coordinates with internal teams and external vendors, manages supplies and deliveries, and assists with office setups, furniture moves, and special events.

Responsibilities

• Respond promptly to facility requests and service tickets, escalating issues as needed.
• Monitor building systems and report operational concerns to management or external vendors.
• Maintain common areas, offices, break rooms, pantries, and guest spaces to established company standards.
• Coordinate repairs, maintenance requests, and facility projects with internal departments and external vendors.
• Replenish office supplies, pantry items, and facility materials; monitor inventory and coordinate stock replenishment.
• Receive, organize, and distribute deliveries as needed.
• Assist with procurement requests and the ordering of facility supplies and equipment.
• Perform light facility tasks, including hanging pictures, changing light bulbs, and using basic tools.
• Operate a vacuum and other light equipment as needed.
• Assist with conference room setups, furniture moves, meeting preparations, and special events.
• Prepare and restore event spaces in accordance with facility standards.
• Support operational teams with facility-related logistics and other day-to-day workplace needs.

Requirements

• Strong computer skills, organizational abilities, and attention to detail.
• Good verbal and written communication skills, with the ability to work effectively with employees, management, and vendors.
• Ability to prioritize requests, manage multiple tasks, and respond to changing operational needs.
• Comfortable using basic tools and light equipment for routine facility tasks.
• Ability to lift up to 50 pounds and stand or walk for extended periods.
• Ability to work across and support two buildings.

Skills

• Strong customer service and problem-solving skills.
• Reliable, proactive, and able to work independently while supporting a team.
• Flexible and responsive to facility needs, meeting schedules, and special events.

Other duties

This job description is not intended to contain a comprehensive listing of all activities, duties, or responsibilities required for the position. Responsibilities may change at any time based on client and business needs.

Benefits

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Available for employee and client referrals for current employees.
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, and Entertainment Discounts. Note: Regular positions that routinely are under 30 hours/week may have a different benefit offering; please inquire with Human Resources for details.

About the company

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.