Facilities and Operations Specialist, Housing and Residential Life

Job Purpose Reporting to the Senior Director, the Facilities and Operations Specialist coordinates the operational functions that support a safe, functional, high-quality residential living and dining environment within the university's student auxiliary facilities. The position serves as the primary liaison among residents, campus departments, and external service providers to ensure timely resolution of facility-related needs and effective delivery of support services. The Specialist oversees facility operations processes, manages residence hall opening, closing, and transition activities, monitors building conditions and service quality, and collaborates with stakeholders to promote operational efficiency, regulatory compliance, and an exceptional student residential and dining experience. This position reports to the Senior Director, Housing and Residential Life. Please see job posting for essential functions. Qualifications Education: Bachelor's degreeBachelor’s degree from an accredited institution or 4 years equivalent facilities experience. Experience: Intermediate (3 to 4 years job-related experience)Minimum 3 years of experience coordinating facility or building processes, preferably in a higher education housing setting. KNOWLEDGE, SKILLS, AND ABILITIES Strong task management and project management skills with the ability to prioritize competing deadlines.Effective problem‑solving skills and the ability to analyze facility‑related data to identify trends and inform decision‑making.Demonstrated collaborative approach and ability to build strong working relationships with internal and external partners.Excellent interpersonal communication skills and the ability to engage with residents in a supportive, solutions‑focused manner.Understanding of quality control principles and experience with facilities quality control programs.