Facilities Administrator - Retail

Responsibilities

• Coordinates all retail store facilities operations, including the strategic planning, execution, and oversight of maintenance, preventive maintenance, and repair activities.
• Serves as an after-hours escalation contact for facility-related emergencies, swiftly resolving issues and minimizing operational disruptions.
• Led vendor management, cultivating strong relationships and ensuring accountability through the CMMS (Service Channel) to deliver consistent, high-quality service.
• Maintains existing facility activities including, but not limited to: Building and site interior and exterior maintenance, Building, mechanical, and electrical systems and components, Equipment maintenance.
• Partners with the Field Team on emergency response protocols helping resolve facility issues promptly and implementing preventive measures to reduce future incidents.
• Conducts inspections of retail stores to identify and address issues.
• Leads activities on a project-by-project basis, including significant equipment upgrades, equipment and building component installation and removal, and building systems.
• Aids Facilities Management with tracking and documenting maintenance/repair work per landlord and lease requirements.
• Performs analysis to build documentation and processes to support real-time, data-driven decisions on maintenance and repair activities.
• Manages vendor service providers for effective, dependable service to all locations.
• Oversees the retail facility work order management system which includes thoroughly reviewing claims and ensuring proper close out of work orders.
• Aids in the development of the appropriate monthly/quarterly/annual reporting.

Requirements

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field or equivalent experience preferred.
• 3 - 5 years’ experience in areas of grocery store facility maintenance.
• Understanding of building and asset management practices, work order systems and dispatching contracted services.
• Knowledge of refrigeration systems used in a supermarket environment is a plus.

Qualifications

• Professional verbal, written, and presentation skills.
• Strong organizational, time management and analytical skills with the ability to motivate others to achieve desired results.
• Ability to work with limited direct supervision and with aggressive deadlines.
• Ability to respond to after-hours emergency calls in a timely manner.
• Good computer skills including proficiency of Microsoft Office applications.

Skills

• Physical Requirements: Ability to travel up to 10% of the time, which may include weekends and evenings, as needed. Most work is performed in a temperature-controlled environment. Incumbent may sit for long periods of time at a desk or computer terminal. Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of a normal workday. Stooping, bending, twisting, and reaching may be required in completion of job duties.

Benefits

• 401K company match up to 4%
• Paid Time Off
• Medical Insurance options including FSA & HSA
• Vision Insurance
• Dental insurance
• Employee Assistance Programs
• Team Member Referral Program
• Tuition Reimbursement
• Wellbeing Program
• Career development opportunities