Facilities Administrator (Contract Position)

About the role

This is a temporary, approximately six-month assignment backfilling for an employee on military leave. The Temporary Facilities Administrator serves as the primary point of contact for facility-related needs across all office locations and provides responsive administration and coordination to support safe, functional, and productive workplaces. This role partners closely with employees, property managers, and vendors; prioritizes and tracks requests; communicates timely updates; and follows each issue through completion. The position requires sound judgment, a strong sense of urgency, excellent follow-up, and the ability to manage multiple priorities in a fast-paced environment.

Essential Functions

• Serve as the primary point of contact for facility-related questions, requests, and urgent issues across all office locations; assess priorities, coordinate the appropriate response, communicate status updates, and ensure each matter is resolved and documented.
• Build and maintain effective working relationships with employees, property managers, landlords, and office-related vendors; dispatch service requests, confirm schedules, monitor progress, and follow up through completion.
• Maintain an organized log of open facility requests, vendor commitments, service dates, and resolutions; escalate safety, security, service interruption, or business-continuity concerns promptly to the appropriate leader.
• Coordinate planned maintenance, repairs, inspections, access needs, and vendor visits while minimizing disruption to employees and office operations.
• Monitor and restock office and kitchen supplies, ensuring availability for employees in multiple locations; keep kitchen areas tidy and stocked, coordinate monthly refrigerator clean-outs, and run and empty dishwashers as needed.
• Manage badge access system and badging creation and processes for employees and new hires.
• Help support deliveries both incoming and outgoing as needed.
• Other administrative duties as needed.

Knowledge, Skills and Abilities

• Demonstrated ability to work with a strong sense of urgency, quickly assess priorities, and respond calmly and effectively to time-sensitive facility issues.
• Exceptional follow-up and ownership; able to track multiple requests, meet commitments, communicate progress, and drive issues to timely resolution.
• Excellent interpersonal, customer-service, and communication skills, with the ability to work effectively and respectfully with employees at all levels, property managers, and external vendors.
• Strong organizational, prioritization, and multitasking skills, including the ability to shift focus as business needs change while maintaining attention to detail and accuracy.
• Sound judgment and problem-solving ability, including knowing when to resolve an issue independently and when to escalate safety, security, cost, or operational concerns.
• Ability to coordinate vendors, compare or confirm service details, maintain accurate records, and hold partners accountable for schedules and deliverables.
• Ability to work independently, maintain continuity during a temporary assignment, and learn established office procedures, contacts, systems, and priorities quickly.
• Familiarity with office facilities coordination and basic maintenance needs, with a safety-conscious and service-oriented approach.
• Professional, dependable, discreet, and friendly demeanor.

Other Requirements

• Two-year degree is preferred in related field.
• Previous experience in an administrative role.
• Prior experience using MS office products, specifically outlook, MS Word and Excel.

Compensation

The hourly rate for this temporary role is between $28.00 - $30.00. The actual salary offered may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at www.greenlightnetworks.com/careers/.

About the Organization

Deliver an exceptional experience. Make a real impact. Grow with us. At Greenlight Networks, we're not just building a network—we're building stronger, more connected communities. Founded in 2011, Greenlight Networks designs, builds, and operates a high-speed fiber-optic network delivering internet speeds up to 8 Gigabits per second to homes and small businesses. Today, we serve more than 225,000 homes and nearly 10,000 businesses across New York, with continued expansion into Pennsylvania and Baltimore. Our mission is to connect our communities by delivering the best internet experience and providing our customers the freedom to work, play, and live without limits!