Facilitator

About the Role

Granite Dells is seeking a Part-Time Facilitator to provide excellent customer service while performing administrative and operational functions. This role ensures a welcoming and safe environment for members, guests, and visitors in a collaborative team setting.

Responsibilities

• Greet members, guests, and visitors professionally and friendly
• Perform new member orientation
• Address basic questions and concerns
• Process Clubhouse forms, transactions, and petty cash
• Administer Clubhouse Rules and Regulations
• Answer phones, direct calls, and take messages
• Complete daily Clubhouse checklist
• Ensure a neat and organized environment

Requirements

• 1-2 years of customer service experience (preferred)
• Integrity to maintain clubhouse, member, and committee confidentiality
• General knowledge of computer software programs (Word-based)
• Strong organizational and communication skills
• Ability to lift up to 25 pounds

Benefits

• Employee Assistance Program (EAP) and Calm Health support programs
• Eligibility to accrue paid sick leave (per state/local laws)
• 401(k) with company match (automatic enrollment, 30% match on the first 10% of contributions)
• Competitive pay based on experience
• Flexible part-time schedule
• Supportive and caring team environment

About the Company

Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, currently overseeing over 600 communities across seven states. HOAMCO values teamwork, integrity, and exceptional service, offering opportunities to make a real impact in communities.