F&I Manager (Bilingual - Spanish)

Reports to: General Sales Manager
Workplace: Onsite - Rockwall, TX

About the Role

At Honda Cars of Rockwall, we believe our people are the driving force behind our success. We're committed to creating a workplace where team members feel valued, supported, and empowered to grow their careers. If you're motivated, customer-focused, and ready to be part of an outstanding team, apply today and start driving your future with Honda Cars of Rockwall!

Responsibilities

• Greet customers in a friendly and professional manner.
• Help customers choose protection packages for their vehicle by presenting all products and their benefits.
• Ensure financing for customers by building professional relationships with lenders and working with them to get the best financing available.
• Submit deals to bank electronically using appropriate dealer system.
• Enter transactions accurately into ADP and bank approval systems.
• Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
• Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
• Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings.
• Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer's satisfaction.
• Follow-up with customers as courtesy reminder for purchased products requiring customer action (e.g. Protective coating applied).
• Assist Sales Team with customer engagement in the sales department during peak traffic times.
• Obtain all appropriate licensing within 90 days from date of hire.

Requirements

• Previous automotive F&I experience
• Fluent in both English and Spanish
• Ability to build relationships with peers and vendors
• Efficient typing skills to enter accurate information into tracking system
• Ability to solve basic math calculations
• Basic computer skills
• Acceptable driving record and a valid driver's license in your state of residence
• High School graduate or equivalent, 18 years or older

Benefits

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Pay

Commission, based on performance

Schedule

This position requires open availability to support dealership operations and customer demand. Successful candidates will be available to work a flexible schedule, including evenings, weekends, and holidays, as these are peak sales periods and key opportunities for maximizing earnings.