F&B Server - Part Time - Salishan Coastal Lodge

The Role

You serve guests according to best practices and cultural values (do good and contribute joy!). You have upselling skills and product knowledge to ensure all guests receive their favorite F&B’s. You maintain ownership and contribute to guest-happiness and successful sales. You are able to “read” your fellow-humans and own your mistakes. You have great problem-solving and reasoning skills.

Requirements

• Must be a United States citizen or possess a valid work permit.
• Must be able to read, write, and speak English. Fluency in other languages is beneficial.
• Must be able to accurately follow instructions, both verbally and written.
• Able to work a flexible schedule that may include evenings, weekends, and holidays.
• Able to work in a fast-paced environment with urgency and empathy.
• Outstanding coordination and multi-tasking abilities.
• Professional in appearance and demeanor.
• Able to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems.
• Able to deal effectively and interact well with guests, vendors, and team members.
• Able to resolve problems and/or conflicts in a diplomatic and tactful manner.
• Knowledge of food and beverage service operations preferred but not required.
• Able to calculate figures and amounts using basic math.

Supervision

Reports to the F&B Manager.

Education and Experience

• High School Diploma or equivalent.
• Previous experience as a server or in a similar customer service role is preferred.
• Must have State Issued Food Handler's Certificate.
• Must have State Alcohol Server Certification.

Compensation

$15.05 per hour + tips

Benefits & Perks

• Flexible Time off Policy and holiday pay for working Company-wide Holidays
• Health Insurance options include Medical, Dental, Vision + More
• 401k + Company Matching
• Discounted Travel Perks