F&B Hostess (Chinese Speaking)

What you will be doing

• Prepares the welcome desk and seats allocation
• Takes the reservations and maintain reservation book
• Welcomes Guests and provides best seats available
• Cleans and tidies the restaurant and preparation after closing
• Before every work shift, finds out about dish composition and any shortages
• Organizes work to suit fluctuations in numbers, events and guests
• Ensures the equipment used remains in good condition
• Upsells private dining and other events to Guests
• Provides a friendly and personalized welcome for guests
• Offers attentive service and adapts to any constraints guests may have
• Heeds any remarks made by guests and ensures follow-up
• Establishes good relations with guests, offering advice and fostering Guest loyalty

Qualifications

Your experience and skills include:

• Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials
• Russian or any other international language speaker is a great asset
• Guest oriented, service minded and attention to quality
• Sales acumen
• Dynamic Team Player
• Creative