ASIAN CUISINE F&B HOST/HOSTESS
Hollywood Casino at Charles Town Races · Charles Town, WV · 4 wk ago
Full-time
We need to produce HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include boilerplate like EEO, navigation, etc. Must preserve all substantive info.
We need to parse the posting.
Let's extract content:
First paragraph: "WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers."
That's about the role / company overview. Could be "About the role" or maybe "About the company". We'll use "About the role".
Next: "WE LOVE OUR WORK. Greets guests with a sincere & friendly welcome, escorts them to tables, introduces server and provides menus. Must deliver ACES Guest Service to every guest during each interaction Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs. Committed to consistently delivering the highest quality of food & service to local and international guests in order to ensure repeat visits. Demonstrate and exhibit characteristics and behavior in accordance with Property and Departmental Service Guarantees, and Property Core Values. Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy. Must adhere to HCCTR as well as all Food and Beverage policies. Schedules dining reservations and arranges parties or special services for diners. Communicates guests’ comments, concerns to management. Coordinates activities of dining room personnel to ensure prompt and courteous service to patrons. Inspects dining room serving stations for neatness and cleanliness, and par of table linens and other dining room supplies for tables and serving stations. Assist in table clears and resets. Maintains guest information in Yelp or QSR system. Totals receipts, at end of shift, to verify sales and clears cash register. Complete any task assigned by dining room manager, supervisor, chef, or Maitre D’. Maintains valid WV racing license, Food Handlers permit and TIPS certifications"
These are responsibilities/duties. So "Responsibilities" section.
Next: "BRING US YOUR BEST. Applicant must be at least eighteen (18) years of age to apply. High School diploma or general education degree (GED), Actively enrolled in High School or experience in lieu of education. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must qualify for licensing with the West Virginia Racing Commission. Must be able to obtain proper Food Handler Certification. Must be certified in TIPS training upon hiring."
These are qualifications/requirements. Could be "Requirements" or "Qualifications". We'll separate maybe "Qualifications" for education/experience and "Skills" for abilities. But we can combine. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have multiple sections. We need to decide what content fits each.
We have:
- About the role: company overview, culture, total rewards, benefits mention.
- Responsibilities: list of duties.
- Requirements: maybe age, education, licensing, certifications.
- Qualifications: maybe the abilities (reading, writing, math, etc.)? Actually those are skills/abilities.
- Skills: maybe the abilities list.
- Benefits: we have mention of Total Rewards package, wellness programs, day-one medical coverage, 401(k) matching, annual performance bonus, paid time off. That's benefits.
- Pay: we have "Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package". No specific salary range given. So we have some pay info but not specific numbers. The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state some pay info (initial placement based on knowledge, skills, experience; base salary component). That's enough to include a Pay section? It says "Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience." That's pay-related. So we can include Pay section with that sentence.
- Schedule: not mentioned. No schedule info. So we omit Schedule.
Now we need to avoid boilerplate: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At end we have "STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer". This is boilerplate/EEO etc. Should be removed.
Also "Click HERE to discover how we empower team members to grow, thrive, and advance in their careers." That's a link/application instruction? It's maybe a call to action but not exactly application instruction; but it's a link to internal page. Might be considered navigation? It's not a direct apply instruction but still maybe we should remove as it's not substantive job content. The rule: remove application instructions. This is a link to discover how we empower team members... Might be considered promotional. Safer to remove.
Also "WE LOVE OUR WORK." is a heading but we already used responsibilities after that. We'll keep the content after that.
Now we need to format lists where appropriate.
Responsibilities: many sentences; we can turn into
- each duty.
Let's extract duties:
- Greets guests with a sincere & friendly welcome, escorts them to tables, introduces server and provides menus.
- Must deliver ACES Guest Service to every guest during each interaction
- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs.
- Committed to consistently delivering the highest quality of food & service to local and international guests in order to ensure repeat visits.
- Demonstrate and exhibit characteristics and behavior in accordance with Property and Departmental Service Guarantees, and Property Core Values.
- Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
- Must adhere to HCCTR as well as all Food and Beverage policies.
- Schedules dining reservations and arranges parties or special services for diners.
- Communicates guests’ comments, concerns to management.
- Coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
- Inspects dining room serving stations for neatness and cleanliness, and par of table linens and other dining room supplies for tables and serving stations.
- Assist in table clears and resets.
- Maintains guest information in Yelp or QSR system.
- Totals receipts, at end of shift, to verify sales and clears cash register.
- Complete any task assigned by dining room manager, supervisor, chef, or Maitre D’.
- Maintains valid WV racing license, Food Handlers permit and TIPS certifications
That's a list.
Now Requirements: maybe age, education, licensing, certifications.
- Applicant must be at least eighteen (18) years of age to apply.
- High School diploma or general education degree (GED), Actively enrolled in High School or experience in lieu of education.
- Must qualify for licensing with the West Virginia Racing Commission.
- Must be able to obtain proper Food Handler Certification.
- Must be certified in TIPS training upon hiring.
We could also include "Must maintain valid WV racing license, Food Handlers permit and TIPS certifications" but that's already in responsibilities; but we can keep.
Now Qualifications: maybe the abilities list? Actually those are skills. Let's decide:
Qualifications: maybe education/experience (already in Requirements). Skills: abilities list.
Thus:
Qualifications: maybe "High School diploma or GED, or actively enrolled in High School or equivalent experience." But we already have that in Requirements. To avoid duplication, we could split: Requirements: age, licensing, certifications. Qualifications: education/experience. Skills: abilities list.
Let's do:
- Requirements: age, licensing, certifications.
- Qualifications: education/experience.
- Skills: abilities (reading, writing, math, etc.)
Now Benefits: we have:
- Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.
- Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.
- Paid time off is earned according to the local policy and increases with the length of employment.
Also maybe mention "Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience." That's pay.
Thus Benefits section: list those.
Pay section: "Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package."
We could combine but we need separate sections.
Now About the role: the initial paragraph about company culture, fast paced, diverse coworkers, career growth, support, etc. Also maybe include "WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun." That's fluff but okay.
We'll put that as About the role.
Now we need to ensure we don't include any boilerplate like "Equal Opportunity Employer". Already removed.
Now produce HTML fragment with headings
and sections. We'll not include any empty sections. Let's craft:
About the role
WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Maybe also include the sentence about initial placement? That's pay. We'll keep pay separate. Now Responsibilities:Responsibilities
- Greets guests with a sincere & friendly welcome, escorts them to tables, introduces server