F&B COCKTAIL SERVER-HH

About the role

Takes orders and serves drinks to customers. Includes icing glasses, finishing setups, and garnishing as necessary. Ensures hot beverages are hot when served and frozen beverages are frozen. Collects proper money for these beverages. Cleans and maintains station: removes trash, removes empty cups or bottles, pushes in chairs, etc. Must constantly pre-bus station. Follows Health and Safety Rules. Must become trained and certified in TiPS. Knows hours of all Food and Beverage outlets and memorizes their food items to have ability to inform guests when asked. Knows all drink prices. Does public relations for the company: sells the casino and landing (i.e., knows their respective products and up sells), and answers guest questions. Performs side work; makes coffee, stocks and cleans waitress station, cleans work area, etc. Verifies guest is of legal drinking age when unsure.

Responsibilities

• Takes orders and serves drinks to customers.
• Icings glasses, finishing setups, and garnishing as necessary.
• Ensures hot beverages are hot when served and frozen beverages are frozen.
• Cleans and maintains station: removes trash, removes empty cups or bottles, pushes in chairs, etc.
• Maintains constant pre-bus station.
• Fulfills Health and Safety Rules.
• Trains and certifies in TiPS.
• Knows hours of all Food and Beverage outlets and memorizes their food items.
• Knows all drink prices.
• Sells the casino and landing (i.e., knows their respective products and up sells).
• Answers guest questions.
• Performs side work; makes coffee, stocks and cleans waitress station, cleans work area, etc.
• Verifies guest is of legal drinking age when unsure.

Requirements

• Must be a minimum of 18 years of age.
• High School Diploma or equivalent.
• Ability to read, write legibly, understand, and speak English.
• Excellent customer service/communication skills.
• Ability to count money and change correctly.
• Knows or is able to learn tray service and cocktail ingredients.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Able to respond to visual and oral cues.
• Able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time.
• Able to work at a fast pace in often crowded/noisy environment.
• Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

Qualifications

• Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time.
• Able to work at a fast pace in often crowded/noisy environment.
• Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

Skills

• Customer service/communication skills.
• Ability to count money and change correctly.
• Knowledge of tray service and cocktail ingredients.
• Ability to lift and carry 20 lbs. (full cocktail tray) for extended periods of time.
• Ability to work at a fast pace in often crowded/noisy environment.
• Physical mobility with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

Benefits

• Paid time off is earned according to the local policy and increases with the length of employment.
• Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.

Pay

$9 per hour + tips

Schedule

Required schedule which may include nights, weekends, holidays, and overtime as needed.