F&B Banquets & Catering - Steward

Omni Viking Lakes Hotel is part of the 200-acre Viking Lakes mixed-use development, home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center, and TCO Stadium. Located near downtown Minneapolis and St. Paul, the Mall of America, and the airport, the development includes corporate offices, retail, restaurants, and entertainment. The 320-room luxury hotel features over 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center, and six two-story hospitality lounges. The hotel accommodates groups of all sizes with robust meetings offerings, multiple food and beverage venues, a signature spa, and state-of-the-art fitness facilities.

About the role

This team member is responsible for maintaining a high standard of cleanliness and sanitation within our food and beverage division. The steward assists the kitchen department in the deep cleaning of all kitchens, food prep areas, cooking equipment, and other food and beverage areas daily. Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor.

Responsibilities

• Promptly and carefully sort soiled ware so that it can be put through the dish or pot machine properly.
• Quickly wash all ware and replace in storage areas as designated.
• Keep dish machine properly cleaned and filled with water per hotel standards.
• De-tarnish/polish silver for proper appearance.
• Clean kettles, tilt skillets, pots, and pans promptly and completely so cooks can carry out their work.
• Transport and clean cooking utensils and service ware to provide cooks, banquet servers, and food servers with appropriate equipment for guests' dining experience.
• Perform duties to maintain kitchen work areas and restaurant equipment and utensils in clean and orderly condition.
• Sweep and mop floors.
• Wash worktables, walls, refrigerators, and meat blocks.
• Separate and remove trash and garbage and place it in designated containers.
• Steam-clean or hose-out garbage cans.
• Wash pots, pans, and trays by hand.
• Scrape food from dirty dishes and wash them by hand or place them in racks or on conveyor to dishwashing machine.
• Run glasses through dish machine twice.
• Put away and rotate stock.
• Cleaning and sanitizing all kitchen equipment, stoves, grills, prep tables, etc.
• Cleaning and sanitizing all kitchen areas, floors, and walls.
• Heavy-duty cleaning of ovens, hoods, grills, sinks, walls, floors, and other heavy equipment.
• Wash tile floors in all food and beverage areas.
• Report inventory to supervisor for supplies and cleaning chemicals.
• Maintain a high degree of deep cleaning of all kitchen areas (floors, mats, walls, and all kitchen rolling stock, including cleaning inside, outside, the top, underneath, and behind all cooking equipment).
• Follow safety guidelines and proper usage of all cleaning chemicals before, during, and after usage, including proper storage of all chemicals when not in use.
• Report at all times when kitchen equipment is not in working order to a supervisor/manager assigned.
• Assist kitchen staff when needed.
• Complete cleanliness of all food and beverage areas at all times.
• Assist Stewarding Supervisor in organizing and maintaining all inventories of china, glass, and silver.
• Attend department meetings and other company-required trainings.
• Complete other duties as assigned by management.

Requirements

• 2 years of previous kitchen experience required; experience in a fine dining or luxury hotel setting preferred.
• Maintain cleanliness of work area at all times.
• Strong customer service orientation and skills.
• Ability to work cohesively as part of a team.
• Excellent safety and sanitation skills.
• Create a courteous, friendly, professional work environment.
• Ability and willingness to work a varied schedule which includes working on weekends and holidays.

Qualifications

Physical Requirements

• Physical strength and stamina are essential to this position due to the high activity level.
• Ability to stand for long periods of time and walk.
• Ability to push, pull, stoop, bend, and lift items of moderate to heavy weight.
• Good eye/hand coordination is needed to use all stewarding equipment.
• Sufficient manual dexterity is needed in hands to operate machinery and equipment as needed.

Working Environment

• Interior of hotel, in all Food and Beverage areas, with exposure to humidity and extreme temperatures.
• Exposure to Food and Beverage hazardous cleaning chemicals.

Tools & Equipment

• Utility cart, glass racks dollies, gloves, aprons, glass racks, flatware racks, bus tub, mop bucket, mop, broom, dustpan, and inventory scale.
• Ware washer machine and chemicals.
• China, flatware, and glassware.

Pay

Salary for this position starts at $18.00/hour, based on experience. Omni Viking Lakes reserves the right to pay more or less than the listed compensation scale based on factors not related to sex or race.

Benefits

• Medical, dental, vision, and other healthcare benefits.
• Paid maternity leave.
• 401k and paid time off accrual.
• Discounts at the spa and restaurants.
• Discounted rates at other Omni properties.
• Corporate discounts.
• Continued education opportunities.