Eyewear Inspection Technician
ROKA · Austin, TX · 4 mo ago
On-siteEngineeringFull-time
About the role
As a key member of our team, you will be responsible for [insert specific responsibilities here].Responsibilities
- Manage customer inquiries and resolve issues efficiently.
- Handle returns and exchanges according to company policy.
- Support sales teams with product knowledge and demonstrations.
- Participate in training sessions to enhance service skills.
Requirements
- Bachelor’s degree in Business Administration or related field.
- At least 2 years of experience in customer service or retail.
- Excellent communication and problem-solving skills.
- Ability to work independently and manage multiple tasks.
Qualifications
- Strong organizational and time management skills.
- Proficient in Microsoft Office Suite.
- Experience with CRM systems is a plus.
Skills
- Customer service orientation.
- Product knowledge in eyewear and accessories.
- Technical aptitude with online platforms.
Benefits
- Comprehensive health insurance coverage.
- Flexible working hours.
- Annual performance-based bonuses.
- Professional development opportunities.