External Communications Manager

Responsibilities

• Develop and implement corporate communication strategies, policies and procedures.
• Create, coordinate and integrate external corporate messaging content across various mediums.
• Maintain consistency of language, tone, messaging, branding, compliance and solicit stakeholder approvals.
• Recommend distribution processes and channels for external communications.
• Guide managers through Trustmark’s communication process and procedures.
• Serve as a liaison between various groups to facilitate information exchange.
• Manage special communications projects, such as merger and acquisition communications, corporate presentations, branch openings/closures/consolidations, CEO and executive messages.
• Absolutely ensure all necessary approvals are obtained for external communications.
• Manage Trustmark’s Crisis Communications delivery system and vendor relationship.
• Assist with internal communications as needed.
• Lead and develop associates through coaching/mentoring.

Qualifications

• Bachelor’s degree in Communications, Business or a related field or equivalent work experience.
• 8 years of communications or relevant experience.
• 8 years project management experience.
• 5 years of financial industry experience.
• Previous experience managing people and teams.
• Previous experience demonstrating excellent communication skills.
• Advanced oral and written communication skills.
• Strong knowledge and understanding of communication strategies, processes and/or channels.
• Advanced knowledge in word usage, grammar, sentence structure and paragraph formation.
• Proven experience dealing with confidential, complex and sensitive information.
• Exceptional attention to detail paired with highly developed organizational and time-management skills.
• In-depth knowledge of word processing, presentation and spreadsheet software.
• 8+ years of financial industry experience preferred.
• Comprehensive knowledge of Trustmark’s corporate structure and culture preferred.
• Strong knowledge and understanding of Trustmark’s corporate initiatives preferred.
• Proven experience dealing with all officer levels of the company preferred.