Jobs · Information Technology · Utah

Expungement Criminal Information Technician II

State of Utah · Taylorsville, UT · 1 mo ago
Information Technology$20.49/hrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. Key info: - FT/PT Status – Full-Time - Benefits Eligibility – eligible for full benefits package. - Salary – $20.49 - $ (looks incomplete: maybe $20.49 - $?? Actually "Salary – $20.49 - $ Hourly Wage". Probably means $20.49 per hour? It says "Salary – $20.49 - $ Hourly Wage". Might be a formatting error; but we have a pay range: $20.49 - $? Not clear. Could be $20.49 - $?? Might be missing upper bound. Since it's not specific, we should not create Pay section unless posting actually states them. It states salary but incomplete. The instruction: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Here we have salary but it's ambiguous: "$20.49 - $ Hourly Wage". That seems like missing upper bound; could be considered not specific. Safer to omit Pay section. - Remote Work / In-Office – In-Office / On-Site - Recruiter – Laura Alexander | LAlexander@utah.gov | Application Deadline – 10/1/2026* (but we should drop application instructions and metadata like recruiter, deadline). So we can ignore. - Job title: BCI Criminal Information Technician II (but we should not repeat as heading). - About the role: description after "BCI Criminal Information Technician II The Bureau of Criminal Identification (BCI) serves as Utah's repository for criminal history records. The Expungement Section is responsible for processing petitioned and automatic expungements, conducting criminal history research, and ensuring the accuracy and integrity of criminal history records. This position serves as an expungement technician within the section, responsible for processing petition-based expungements, conducting criminal history research, and providing customer service and assistance related to the expungement process." Then "A Successful Candidate Will Be Responsible For" list of duties. Then "Qualifications Employment Requirements:" list. Then "About The Role Location – 4315 S 2700 W Taylorsville, Utah, 84129 United States Background Check Required – You must successfully pass a criminal history check. Drug Test Required – No Schedule Code – B - Competitive Career Service" Then "Why You Should Join Our Team Benefits In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include: Job Stability: ... Career Growth: ... Meaningful Work: ... Supportive Work Environment: ..." Then "The Agency" description. Then EEO statement (boilerplate to remove). We need sections: About the role, Responsibilities, Requirements (maybe Qualifications), Skills, Benefits, Pay, Schedule. We have location info maybe part of About the role. We have schedule code B - Competitive Career Service (maybe schedule? Not clear). Could be schedule code but not explicit schedule like full-time/part-time, shift. We have FT/PT Status – Full-Time. That's schedule info: Full-Time. So we could create a Schedule section with Full-Time. However instruction: only create Schedule section if posting actually states them. It does state FT/PT Status – Full-Time. So we can include Schedule section with Full-Time. Pay: we have salary but ambiguous. Might skip. Benefits: we have "Benefits Eligibility – This position is eligible for a full benefits package." plus later "Why You Should Join Our Team Benefits ... Other benefits may include: Job Stability, Career Growth, Meaningful Work, Supportive Work Environment." So we have benefits content. Responsibilities: list under "A Successful Candidate Will Be Responsible For". We'll extract each bullet. Requirements/Qualifications: list under "Qualifications Employment Requirements:" and also maybe skills. We need to decide sections: About the role (intro paragraph), Responsibilities (ul), Requirements (ul) maybe combine qualifications and skills? Could separate Qualifications and Skills but we can combine if content overlaps. The posting lists many qualifications; we can put them under Requirements. Skills: maybe not separate; but we could put under Skills if we want. However we have many skill-like items; but we can just put them under Requirements. We need to avoid filler like "commensurate with experience". Not present. We must not include boilerplate like EEO, application instructions, recruiter, deadline, note about interview contact, etc. We must preserve all substantive information. Let's extract: About the role: The paragraph(s) describing BCI, Expungement Section, position responsibilities overview. We can combine: "The Bureau of Criminal Identification (BCI) serves as Utah's repository for criminal history records. The Expungement Section is responsible for processing petitioned and automatic expungements, conducting criminal history research, and ensuring the accuracy and integrity of criminal history records. This position serves as an expungement technician within the section, responsible for processing petition-based expungements, conducting criminal history research, and providing customer service and assistance related to the expungement process." That's about the role. Responsibilities: list each duty after "A Successful Candidate Will Be Responsible For". Let's list them: - Processing petition-based expungement applications, including reviewing applications, court documents, criminal history records, and supporting documentation for completeness and accuracy. - Conducting criminal history research using BCI systems, court records, and other available databases to identify and evaluate records relevant to expungement eligibility. - Reviewing and interpreting Utah statutes, administrative rules, court orders, and BCI policies as they relate to petition-based expungements. - Making accurate determinations regarding expungement applications based on applicable laws, rules, court orders, and established BCI procedures. - Identifying discrepancies, incomplete information, or issues within criminal history records and taking appropriate action to resolve or escalate them. - Communicating with petitioners, attorneys, courts, law enforcement agencies, and other stakeholders regarding expungement applications, required documentation, processing status, and general expungement procedures. - Providing professional and accurate customer service by phone, email, in person, and through other available communication methods. - Responding to customer questions and concerns regarding the expungement process while maintaining confidentiality and protecting sensitive criminal history information. - Staying current on changes to Utah statutes, administrative rules, court procedures, BCI policies, and expungement processes that affect assigned work. - Maintaining the highest level of discretion, professionalism, accuracy, and confidentiality while handling sensitive criminal history information and serving the public. That's 10 items. Requirements/Qualifications: list after "Qualifications Employment Requirements:". Let's extract each bullet (they are separated by periods but we can treat each sentence as requirement). The list: - Proficiency in computer use, including the ability to navigate multiple websites, databases, and software programs simultaneously. - Proficiency with Google Workspaces, including Google Sheets and Google Docs, Adobe Acrobat, and other BCI-related software systems. - Working knowledge of Utah criminal history records, expungement laws, administrative rules, and BCI policies, or the ability to learn and apply this information effectively. - Demonstrated ability to research, analyze, and interpret criminal history records, court documents, and other legal documentation. - Ability to apply statutes, administrative rules, court orders, and established procedures to individual cases. - Strong attention to detail and commitment to accuracy when reviewing criminal history information and processing expungement cases. - Strong analytical and critical-thinking skills with the ability to identify discrepancies and determine appropriate next steps. - Excellent written and verbal communication skills. - Ability to communicate clearly and professionally with petitioners, attorneys, courts, law enforcement agencies, coworkers, and other stakeholders. - Strong customer service skills and the ability to remain professional when handling difficult or sensitive customer interactions. - Ability to explain expungement procedures and requirements clearly to individuals who may have limited knowledge of the process. - Strong organizational and time-management skills. - Ability to prioritize multiple assignments and meet established deadlines in a fast-paced, high-volume environment. - Ability to work independently while following established procedures and seeking guidance when appropriate. - Ability to maintain strict confidentiality. - Ability to adapt to changing priorities, legislation, policies, procedures, and operational needs. - Ability to work effectively as part of a team and contribute to a positive and professional work environment. That's many. We could also include location info: "Location – 4315 S 2700 W Taylorsville, Utah, 84129 United States". Could be part of About the role or separate but we have no heading for location; we could include in About the role paragraph. Background Check Required – You must successfully pass a criminal history check. Drug Test Required – No. Could be part of Requirements? Might be considered a requirement. We could add as a requirement bullet. Schedule Code – B - Competitive Career Service. Not sure what that means; maybe schedule code indicates something like shift? Not clear. We have FT/PT Status – Full-Time. So schedule: Full-Time. Benefits: we have "Benefits Eligibility – This position is eligible for a full benefits package." plus later "Why You Should Join Our Team Benefits In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include: Job Stability: Enjoy the security and reliability of employment within a well-established organization. Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support." We should capture that as benefits list. We should not include the "To find out more about WHY Utah , click here." That's maybe a link; but it's not substantive? Could be considered filler; but it's part of benefits description. We could keep the sentence but it's a link instruction; maybe we can drop as it's not substantive benefit. Safer to keep only the bullet list. Thus Benefits section: list items: Job Stability, Career Growth, Meaningful Work, Supportive Work Environment. Each with description. We could format as
  • Job Stability: Enjoy the security and reliability of employment within a well‑established organization.
  • ... etc. Now we need to output HTML fragment only, no /, no markdown. We'll produce:

    About the role

    ...

    Responsibilities

    • ...
    • ...

    Requirements

    • ...
    • ...

    Benefits

    • Job Stability: Enjoy the security and reliability of employment within a well-established organization.
    • Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
    • Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
    • Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

    Schedule

    Full-Time

    We should not include Pay section. Check that we haven't repeated job title as heading. Good. We must not include any boilerplate like EEO, note about interview, recruiter, deadline, application instructions, etc. We included location? Not yet. We could add location to About the role paragraph: after the description, add "Location: 4315 S

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