Export Document Coordinator

The role

The core responsibilities of this role include:

• Processing outbound shipments
• Generating international documents
• Emailing carriers/customers with relevant information
• Ensuring all documentation is accurate for smooth flow through exporting

Requirements

Position: Second (2nd) Shift Export Document Coordinator
Shift: 3:30pm – 12:00am, Monday-Friday
Pay: $22.90 per hour

Qualifications

Key Accountabilities:

• Maintain monthly measurement log by number of shipments, hand carries, miscellaneous, and transport order.
• Comply with International customs shipping regulations.
• Create systemic transactions for export documentation, which include International Invoices, Inter-company invoices, and the unblocking process for invoices, to meet the regulations of export compliance.
• Forwarding of information to the destination freight forwarder of all created and hand carry shipments.
• Securing, maintaining, and ensuring the facilitation of document retention storage.
• Provide customer service in acting as the liaison to facilitate issue resolution with International customers.
• Resolve product or service problems by clarifying the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
• Prepares and distributes documented correspondence accurately and timely.
• Input data as requested on a timely basis
• Check data entry and documentation for accuracy.

Benefits

Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

About the company

DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada!

Equal Opportunity Employer