Export Documentation Coordinator

Darling Ingredients repurposes and recycles materials from the animal agriculture and food industries—transforming them into essential ingredients that feed animals, fertilize crops, fuel planes, and nourish people. We operate a global network of over 260 facilities in more than 15 countries, making entire industries less wasteful and more sustainable.

About the role

The primary responsibility of this role is to process, organize, and file documentation for exports of animal protein meals sales.

Responsibilities

• Prepares and processes essential shipping documentation, including Bills of Lading, commercial invoices, and country-specific documents required for international shipments.
• Communicates clearly with team members regarding workload, customer requirements, and problems.
• Liaises between data entry and logistics teams to ensure missing information is received and customer requirements are understood.
• Provides shipment details and documentation to customers when requested; updates documentation according to customer requests with little to no errors generated.
• Responds to internal and external inquiries related to the status of documents, ensuring clear and timely communication.
• Accurately inputs shipping data from commercial invoices, bills of lading, and packing lists into the ACE/AES system.
• Serves as liaison between clients, freight forwarders, ocean carriers, and government agencies, including the United States Department of Agriculture (USDA).
• Resolves documentation or filing errors as needed.
• Performs other related tasks assigned to support the efficient operation of the export documentation team.

Requirements

• High school diploma or GED.
• 1+ years of experience.
• Experience with Microsoft Office, including Microsoft Excel and Microsoft Outlook.
• Ability to read, analyze, and interpret common business documents in a timely manner.
• Ability to apply basic mathematical concepts (addition, subtraction, multiplication, division) using whole numbers, common fractions, and decimals.
• Ability to define problems, collect data, establish facts, draw valid conclusions, and take resulting action with little to no supervision.

Preferred Qualifications

• Proven track record in data management with one year of experience using business enterprise software and Microsoft Office programs.
• Ability to listen and communicate effectively with customers, clients, and employees to carry out responsibilities or respond to inquiries.
• Ability to compute rate, ratio, and percent and to interpret graphs and diagrams.

Benefits

• 401(k).
• Health, dental, and vision insurance.
• Paid time off.

Working Conditions

The physical demands and work environment described are representative of those required to perform the main duties of this job.

• Exposed to unpleasant or disagreeable physical environments such as high noise levels, strong odors, heat, and cold (occasionally).
• Exposed to biohazardous conditions (occasionally).
• Exposed to toxic or caustic chemicals, requiring attention to safety considerations (occasionally).
• Exposed to electrical hazards and risk of electrical shock (occasionally).
• Handles or works with potentially dangerous equipment (occasionally).
• Travels to offsite locations (frequently).

Physical Demands

• Sit: Must be able to remain in a stationary position (constantly).
• Walk: Must be able to move about inside/outside the office or work location (constantly).
• Use hands to finger, handle, or feel: Operates a computer and other office machinery (constantly).
• Stoop, kneel, crouch, or crawl: Must be able to position oneself to maintain computers (frequently).
• Climb or balance: Must be able to ascend/descend a ladder (occasionally).
• Talk, hear, taste, smell: Must be able to use senses to communicate effectively and detect hazardous conditions (constantly).

Weight and Force Demands

• Up to 10 pounds (constantly).
• Up to 25 pounds (frequently).
• Up to 50 pounds (occasionally).
• Up to 100 pounds (occasionally).

Vision Demands

• Close vision (clear vision at 20 inches or less).
• Distance vision (clear vision at 20 feet or more).
• Color vision (ability to identify and distinguish colors).
• Peripheral vision.
• Depth perception.
• Ability to adjust focus.