Expo

About the role

Thrive Restaurant Group is a family-owned restaurant company that’s been serving communities for over 50 years, and we’re looking for the next member of our family. As we open our innovative dual-branded Applebee’s / IHOP restaurant, we’re building a team that’s passionate about hospitality, teamwork, and creating memorable experiences for every guest - morning, noon, and night.

We are committed to making a difference in the lives of the people we serve and the communities where we live. If you enjoy working in a fast-paced, team-oriented environment and want to learn valuable business, leadership, and hospitality skills, this is the place for you.

Our restaurant is open Sunday through Thursday from 7am-10pm and Friday through Saturday from 7am-12am.

Our Purpose

To love people by ensuring every guest receives great-tasting, great-looking food—accurately prepared, properly presented, and delivered with speed and care.

Responsibilities

As an Expo (Kitchen Team Member), you'll be the communication hub between the kitchen and front-of-house teams, helping coordinate food from both the Applebee’s and IHOP kitchens. Your key responsibilities will include:

• Receiving and organizing all incoming food orders from both restaurant concepts (15%)
• Monitoring ticket times and helping ensure orders meet or exceed company speed-of-service standards (20%)
• Communicating clearly and efficiently between kitchen and service team members to coordinate order flow (5%)
• Verifying that all food is plated according to brand recipe and presentation standards before leaving the kitchen (30%)
• Performing a final quality check for appearance, temperature, garnishes, and accuracy (5%)
• Coordinating with food runners and service staff to ensure timely delivery to guests (20%)
• Setting up and maintaining a clean, organized, and fully stocked expo station throughout each shift (5%)

Qualifications

To be successful in this role, you should have:

• A genuine desire to care for others while growing and learning
• A positive attitude and team-first mindset
• Ability to work in a fast-paced, high-volume kitchen environment
• Flexibility to support both the Applebee’s and IHOP kitchens as needed
• Strong communication, reading, writing, basic math, and organizational skills
• Ability to maintain cleanliness by wiping counters and shelves, picking up debris, and keeping work areas organized
• Ability to respond appropriately in emergency situations to help protect yourself and others

Physical Requirements

This position requires regular physical activity throughout each shift. Team members must be able to:

• Move throughout the restaurant and communicate effectively with team members
• Frequently handle and grasp items weighing up to 5 pounds
• Occasionally lift and/or move items weighing up to 25 pounds
• Bend, stoop, reach, and stand for extended periods
• Maintain adequate vision to assess food quality and cleanliness and operate touchscreen kitchen systems

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.