Jobs · Marketing · Michigan

Experiential Interactive Producer

24G · Troy, MI · 3 wk ago
On-siteMarketingFull-time

Roles and Responsibilities

  • Lead day-to-day project execution from kickoff through delivery, deployment, and wrap-up.
  • Build and maintain project timelines, milestones, workback schedules, and internal action plans.
  • Cook up and coordinate cross-functional teams including account management, creative, development, production, and onsite support.
  • Translate client feedback, project goals, and creative direction into clear next steps for internal teams.
  • Track project scope, requirements, assumptions, risks, open questions, and dependencies.
  • Partner with Account Managers to support client communication, expectations, budgets, and overall account needs.
  • Facilitate project kickoffs, internal check-ins, client reviews, stand-ups, and production meetings.
  • Ensure tasks are documented, assigned, prioritized, and followed through using company project management tools.
  • Help identify blockers, escalate issues early, and recommend practical solutions.
  • Review work for alignment with project goals, client expectations, and production readiness.
  • Cook up deployment logistics, onsite needs, staffing, hardware, content, and technical handoff requirements.
  • Support onsite execution during key events, including setup, show days, troubleshooting coordination, and client support.
  • Help maintain clear communication between clients, internal teams, vendors, and onsite stakeholders.
  • Contribute to process improvements that make projects run more smoothly and predictably.

What you need to succeed

  • Strong organizational and planning skills with the ability to manage multiple projects and priorities at once.
  • Excellent communication skills, both written and verbal.
  • Ability to keep teams aligned without overcomplicating the process.
  • Strong attention to detail, especially around scope, timing, feedback, deliverables, and client expectations.
  • Ability to understand technical and creative work well enough to ask good questions, identify risks, and communicate clearly.
  • Comfort working in fast-paced, deadline-driven environments with changing requirements.
  • A proactive mindset and the ability to anticipate needs before they become problems.
  • Strong judgment around when to document, when to meet, when to escalate, and when to move forward.
  • Ability to work collaboratively with account managers, designers, developers, vendors, and clients.
  • Calm, professional presence when managing pressure, ambiguity, or live-event issues.
  • A focus on delivering successful client experiences while supporting healthy internal workflows.

Required Qualifications

  • Experience in project management, production, account coordination, experiential marketing, events, digital production, or a related role.
  • Experience managing timelines, deliverables, client feedback, and cross-functional project teams.
  • Experience coordinating work across creative, technical, production, or vendor teams.
  • Strong written and verbal communication skills.
  • Experience using project management and collaboration tools.
  • Ability to travel occasionally for onsite deployments, client events, or production support.

Preferred Experience

  • Experience working in an agency, experiential marketing, event production, or client-driven environment.
  • Experience producing digital experiences, interactive installations, websites, applications, or technology-based activations.
  • Familiarity with software development, creative production, hardware integration, or live event technology.
  • Experience with tools such as Asana, Slack, Google Workspace, Figma, HubSpot, or similar platforms.
  • Experience managing budgets, estimates, change requests, or vendor coordination.
  • Experience supporting onsite event setup, show operations, or technical deployment.
  • Background in Marketing, Communications, Business, Event Management, Production, or a related field.

How performance will be measured

  • Project Ownership: Ability to keep projects organized, on-track, documented, and moving toward successful delivery.
  • Communication & Alignment: Clear, timely communication with clients, account teams, internal teams, and stakeholders.
  • Collaboration: Effectiveness working with clients, creatives, development, production, accounts, and onsite teams.
  • Scope & Risk Management: Ability to identify risks, clarify requirements, track changes, and escalate issues appropriately.
  • Execution Quality: Successful delivery of projects that meet client goals, internal expectations, and live-event needs.
  • Initiative & Process Improvement: Proactive contribution to better workflows, planning, documentation, and team efficiency.

Life at CLUTCH

  • Complimentary Drinks and Coffee
  • Open, Collaborative Work Environment
  • Dog-Friendly Office – Bring your well-behaved, friendly pup to work!
  • Medical, dental, and vision.
  • Guardian Life Insurance & Disability Coverage
  • Voya 401(k) Plan
  • Flexible Time Off

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