Experiential Interactive Producer
24G · Troy, MI · 3 wk ago
On-siteMarketingFull-time
Roles and Responsibilities
- Lead day-to-day project execution from kickoff through delivery, deployment, and wrap-up.
- Build and maintain project timelines, milestones, workback schedules, and internal action plans.
- Cook up and coordinate cross-functional teams including account management, creative, development, production, and onsite support.
- Translate client feedback, project goals, and creative direction into clear next steps for internal teams.
- Track project scope, requirements, assumptions, risks, open questions, and dependencies.
- Partner with Account Managers to support client communication, expectations, budgets, and overall account needs.
- Facilitate project kickoffs, internal check-ins, client reviews, stand-ups, and production meetings.
- Ensure tasks are documented, assigned, prioritized, and followed through using company project management tools.
- Help identify blockers, escalate issues early, and recommend practical solutions.
- Review work for alignment with project goals, client expectations, and production readiness.
- Cook up deployment logistics, onsite needs, staffing, hardware, content, and technical handoff requirements.
- Support onsite execution during key events, including setup, show days, troubleshooting coordination, and client support.
- Help maintain clear communication between clients, internal teams, vendors, and onsite stakeholders.
- Contribute to process improvements that make projects run more smoothly and predictably.
What you need to succeed
- Strong organizational and planning skills with the ability to manage multiple projects and priorities at once.
- Excellent communication skills, both written and verbal.
- Ability to keep teams aligned without overcomplicating the process.
- Strong attention to detail, especially around scope, timing, feedback, deliverables, and client expectations.
- Ability to understand technical and creative work well enough to ask good questions, identify risks, and communicate clearly.
- Comfort working in fast-paced, deadline-driven environments with changing requirements.
- A proactive mindset and the ability to anticipate needs before they become problems.
- Strong judgment around when to document, when to meet, when to escalate, and when to move forward.
- Ability to work collaboratively with account managers, designers, developers, vendors, and clients.
- Calm, professional presence when managing pressure, ambiguity, or live-event issues.
- A focus on delivering successful client experiences while supporting healthy internal workflows.
Required Qualifications
- Experience in project management, production, account coordination, experiential marketing, events, digital production, or a related role.
- Experience managing timelines, deliverables, client feedback, and cross-functional project teams.
- Experience coordinating work across creative, technical, production, or vendor teams.
- Strong written and verbal communication skills.
- Experience using project management and collaboration tools.
- Ability to travel occasionally for onsite deployments, client events, or production support.
Preferred Experience
- Experience working in an agency, experiential marketing, event production, or client-driven environment.
- Experience producing digital experiences, interactive installations, websites, applications, or technology-based activations.
- Familiarity with software development, creative production, hardware integration, or live event technology.
- Experience with tools such as Asana, Slack, Google Workspace, Figma, HubSpot, or similar platforms.
- Experience managing budgets, estimates, change requests, or vendor coordination.
- Experience supporting onsite event setup, show operations, or technical deployment.
- Background in Marketing, Communications, Business, Event Management, Production, or a related field.
How performance will be measured
- Project Ownership: Ability to keep projects organized, on-track, documented, and moving toward successful delivery.
- Communication & Alignment: Clear, timely communication with clients, account teams, internal teams, and stakeholders.
- Collaboration: Effectiveness working with clients, creatives, development, production, accounts, and onsite teams.
- Scope & Risk Management: Ability to identify risks, clarify requirements, track changes, and escalate issues appropriately.
- Execution Quality: Successful delivery of projects that meet client goals, internal expectations, and live-event needs.
- Initiative & Process Improvement: Proactive contribution to better workflows, planning, documentation, and team efficiency.
Life at CLUTCH
- Complimentary Drinks and Coffee
- Open, Collaborative Work Environment
- Dog-Friendly Office – Bring your well-behaved, friendly pup to work!
- Medical, dental, and vision.
- Guardian Life Insurance & Disability Coverage
- Voya 401(k) Plan
- Flexible Time Off