Experienced Veterinary Receptionist - Lakewood, WA

About the role

The Pet Doctor is a small animal practice built on teamwork, personal growth, and high-quality care for every patient. For more than five decades, we’ve served pets and their families in the Lakewood community, and those long-standing relationships are at the heart of everything we do. We’re looking for an Experienced Veterinary Receptionist who enjoys staying busy, thrives on multitasking, and loves building positive connections with clients and co-workers. As our Veterinary Receptionist, you’ll be the first friendly face clients see and the voice they hear on the phone, setting the tone for every visit.

Why our receptionists love it here: real work/life balance with weekends off; a trusted practice with more than 50 years of history in Lakewood; mentoring and support to help you grow and advance your career; a small animal practice that values teamwork, personal growth, and high-quality patient care; a dedicated, passionate, and collaborative team that looks out for one another; strong, lasting relationships with the patients and families we serve.

Responsibilities

• Greet clients and their pets with warmth and professionalism
• Schedule appointments and manage a busy multi-line phone system
• Process payments and keep client records accurate and up to date
• Coordinate with veterinary technicians and doctors to keep the day running smoothly
• Keep the front desk and lobby clean, organized, and welcoming
• Help create a positive, collaborative atmosphere throughout the hospital

Requirements

• At least 1 year of experience as a Veterinary Receptionist or in a veterinary clinic (required)
• Strong communication and organizational skills
• The ability to multitask and stay calm in a fast-paced environment
• A team-oriented attitude and genuine compassion for animals and their people
• A motivated, upbeat approach to client service

Benefits

Financial Benefits

• Competitive pay with a flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program
• Quarterly team bonuses
• Continuing education allowance
• Uniform allowance

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service; in states with paid family leave programs, this benefit does not apply)
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program
• Closed weekends for true work/life balance

Pay

$19.00–$23.00 per hour

Schedule

Monday–Friday; closed weekends