Experienced Veterinary Receptionist

Department: ReceptionistsLocation: Doral, FloridaCompensation: $18.00 - $22.00 / hour Description Are you an experienced Veterinary Receptionist looking for a flexible part-time opportunity with a collaborative team that values exceptional client care? Doral Centre Animal Hospital is seeking a compassionate, organized, and client-focused Veterinary Receptionist (Client Service Representative) to join our growing team. As the first point of contact for our clients and patients, you'll play an essential role in creating a welcoming experience while supporting our doctors, technicians, and hospital operations. If you enjoy building relationships with pet owners, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we'd love to meet you. Why Join Doral Centre Animal Hospital? At Doral Centre Animal Hospital, we believe exceptional veterinary medicine begins with exceptional client service. Our reception team helps guide clients through every stage of their pet's visit while working alongside an experienced medical team committed to compassionate, high-quality care. This is an excellent opportunity for someone looking to continue growing their career in veterinary medicine while maintaining the flexibility of a part-time schedule. What You'll Do As a Veterinary Receptionist, you'll serve as the communication hub of the hospital by:Welcoming clients and patients with professionalism, warmth, and compassionAnswering multi-line phones, scheduling appointments, and managing daily calendarsChecking patients in and out while ensuring accurate documentationMaintaining electronic medical records with attention to detailProcessing invoices, payments, and client financial transactionsExplaining hospital services, appointment expectations, and discharge instructionsAssisting with prescription requests and medication pick-up coordination under veterinarian directionCommunicating effectively with veterinarians, technicians, and support staff to ensure efficient patient flowProviding calm, empathetic support during urgent or emotionally sensitive situationsHelping maintain an organized, welcoming front desk and lobby environment What We’re Looking For: We're seeking someone who is:Experienced in veterinary client service (not an entry-level position)Passionate about helping pets and the people who love themFriendly, professional, and confident communicating with clientsComfortable multitasking in a busy veterinary hospitalOrganized, dependable, and detail-orientedAble to remain calm under pressure while prioritizing multiple responsibilitiesA collaborative team player who enjoys supporting othersPreferred QualificationsMinimum of one year of veterinary receptionist, veterinary client service, or medical front desk experiencePrevious experience in a veterinary hospital or animal healthcare settingFamiliarity with veterinary medical terminologyExperience with veterinary software such as Cornerstone, AVImark, ezyVet, or similar platformsBilingual (English/Spanish) strongly preferredPhysical Requirements This position requires the ability to:Sit, stand, and walk for extended periods throughout the workdayFrequently bend, stoop, kneel, and reachLift and carry up to 40 pounds independently and heavier pets with assistanceSafely handle dogs, cats, and other companion animals of varying sizes and temperamentsWork in a veterinary healthcare environment with routine exposure to animal dander, fur, saliva, cleaning chemicals, disinfectants, medications, and occasional loud noisesPerform repetitive computer and telephone tasks while maintaining excellent attention to detail Why You'll Love Working With Us: ScheduleThis is a part-time position offering approximately two shifts per week. Rotating 10- or 12-hour shiftsSchedule and Availability: 7:00 AM – 1:00 AM, Monday through SundayFlexibility to support evenings, weekends, and rotating holidays is required (employees are not scheduled every holiday but are expected to participate in holiday coverage)Compensation$18.00-$22.00 per hour, based on experience and qualificationsPart-Time Benefits & Perks We believe in supporting our team members both professionally and personally. Eligible team members enjoy:Employee discounts on veterinary services and productsComprehensive onboarding and hands-on trainingContinuing education and professional development opportunitiesAccess to Penn Foster Veterinary Technician scholarship opportunities for eligible team members interested in advancing into a credentialed veterinary technician careerCalmHealth mental wellness resourcesRocket Lawyer legal resourcesA collaborative hospital culture that values teamwork, communication, and career growthOpportunities for future advancement as our hospital continues to growApply TodayIf you’re an experienced Veterinary Receptionist or Client Service Representative looking for a part-time opportunity in a dynamic and compassionate hospital, we encourage you to apply. Join a team where your communication skills, attention to detail, and passion for animal care make a difference every day.