Experienced Tile Repair Technician

About the Role

You are an experienced tile installer who still enjoys the craftsmanship but is ready to leave some of the heavy, backbreaking production work behind. This role focuses on detail work: understanding what needs correction, recognizing when a proposed fix isn’t the right approach, and delivering a finished product you’re proud of. If you have the experience to work independently, the patience for precision, and the ability to solve punch-list and warranty issues efficiently, this opportunity is for you.

What We Value

• Craftsmanship over shortcuts
• Attention to the smallest details
• Clean, professional repairs
• Knowing how to solve problems without creating new ones
• Pride in finished work
• Independent problem-solving
• Reliability and professionalism
• Respect for customers, teammates, and finished spaces

Responsibilities

• Complete punch-list, warranty, and service work on commercial and luxury residential projects
• Repair or replace damaged, cracked, chipped, hollow, or unacceptable tile
• Touch up grout, caulk, transitions, edges, and other finish details
• Match existing grout, caulk, joint appearance, and surrounding finishes as closely as possible
• Make precise repairs without unnecessarily disturbing surrounding tile or finished surfaces
• Work through punch lists efficiently while maintaining a high standard of quality
• Protect cabinets, countertops, walls, flooring, fixtures, and other completed work while making repairs
• Communicate clearly with superintendents, project managers, GCs, homeowners, and other trades when necessary
• Document completed work and conditions requiring additional attention
• Keep work areas clean and professional, especially in occupied homes and completed spaces

Requirements

• 5+ years of professional tile installation experience
• Strong knowledge of tile and natural stone installation and repair
• Ability to remove and replace individual tiles without unnecessary damage to surrounding work
• Strong grout and caulk repair skills
• Ability to diagnose common tile installation and finish problems
• Ability to work independently and make good decisions in the field
• Strong attention to detail
• Professional appearance and communication skills
• Comfortable interacting with GCs, superintendents, homeowners, and customers
• Own basic professional tile installation and repair tools
• Valid driver’s license and dependable transportation
• Authorized to work in the U.S.

Preferred Qualifications

• Luxury residential or high-rise experience
• Large-format tile experience
• Schluter systems experience
• Waterproofing knowledge
• Epoxy grout experience
• Experience working in occupied luxury homes and completed commercial spaces
• Bilingual (English & Spanish)

About the Team

The punch worker is often the last person from our company to touch a project. Experience matters here. The best punch workers know when a repair needs five minutes, when it needs an hour, and when touching it without a better plan will only create more work. We pay for skill, judgment, professionalism, and quality—not excuses. If you’ve spent years learning the trade, still take pride in the details, and are ready for a role that’s less about setting tile all day and more about using what you’ve learned, we’d like to meet you.