Jobs · Business Development · Massachusetts

Experienced Subaru Parts Manager ($85k to $120k plus)

Bertera Auto Group · West Springfield, MA · 23 mo ago
Business Development$85k–$120k/yrFull-time

Responsibilities

  • Oversee all aspects of the Subaru parts department, including inventory management, ordering, pricing, and quality control.
  • Develop and implement strategies to maximize profitability, reduce costs, and increase efficiencies within the parts department.
  • Maintain parts department performance metrics and implement necessary improvements.
  • Ensure compliance with company policies and procedures, as well as industry regulations.
  • Supervise and motivate a team of parts department staff, providing guidance, training, and support to achieve department goals.
  • Foster a positive working environment that encourages teamwork, professionalism, and a customer-focused approach.
  • Conduct performance evaluations, identify training needs, and develop career growth plans for team members.
  • Ensure adherence to company policies, safety protocols, and ethical practices.
  • Respond to customer inquiries and provide expert advice on Subaru vehicle parts, availability, pricing, and compatibility.
  • Address and resolve customer concerns and complaints promptly and to their satisfaction.
  • Identify opportunities to improve the customer experience and implement appropriate measures.
  • Establish and maintain strong relationships with customers, ensuring their loyalty and repeat business.
  • Collaborate with other dealership departments, such as service, sales, and warranty, to ensure smooth operations and efficient coordination.
  • Build relationships with suppliers and negotiate favorable terms for parts procurement.
  • Stay updated on industry trends, new products, and market demands to anticipate customer needs and adjust inventory accordingly.
  • Attend training, seminars, and industry events to enhance knowledge and expertise.

Requirements

  • High school diploma or equivalent.
  • Additional education in business administration or automotive management is a plus.
  • Proven experience as a Parts Manager, preferably in a Subaru or automotive dealership setting.
  • Exceptional knowledge of Subaru vehicle parts, their functions, compatibility, and pricing.
  • Strong leadership abilities, including the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills to interact effectively with customers, staff, and suppliers.
  • Advanced computer skills, especially in inventory management systems and Microsoft Office Suite.
  • Outstanding organizational and problem-solving abilities.
  • Ability to work in a fast-paced environment, managing multiple priorities and deadlines.

Pay

Competitive salary ranging from $85,000 to $120,000, commensurate with experience.

Benefits

  • Comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and paid time off.
  • Opportunities for professional development and advancement within the company.

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