Experienced Subaru Parts Manager ($85k to $120k plus)
Bertera Auto Group · West Springfield, MA · 23 mo ago
Business Development$85k–$120k/yrFull-time
Responsibilities
- Oversee all aspects of the Subaru parts department, including inventory management, ordering, pricing, and quality control.
- Develop and implement strategies to maximize profitability, reduce costs, and increase efficiencies within the parts department.
- Maintain parts department performance metrics and implement necessary improvements.
- Ensure compliance with company policies and procedures, as well as industry regulations.
- Supervise and motivate a team of parts department staff, providing guidance, training, and support to achieve department goals.
- Foster a positive working environment that encourages teamwork, professionalism, and a customer-focused approach.
- Conduct performance evaluations, identify training needs, and develop career growth plans for team members.
- Ensure adherence to company policies, safety protocols, and ethical practices.
- Respond to customer inquiries and provide expert advice on Subaru vehicle parts, availability, pricing, and compatibility.
- Address and resolve customer concerns and complaints promptly and to their satisfaction.
- Identify opportunities to improve the customer experience and implement appropriate measures.
- Establish and maintain strong relationships with customers, ensuring their loyalty and repeat business.
- Collaborate with other dealership departments, such as service, sales, and warranty, to ensure smooth operations and efficient coordination.
- Build relationships with suppliers and negotiate favorable terms for parts procurement.
- Stay updated on industry trends, new products, and market demands to anticipate customer needs and adjust inventory accordingly.
- Attend training, seminars, and industry events to enhance knowledge and expertise.
Requirements
- High school diploma or equivalent.
- Additional education in business administration or automotive management is a plus.
- Proven experience as a Parts Manager, preferably in a Subaru or automotive dealership setting.
- Exceptional knowledge of Subaru vehicle parts, their functions, compatibility, and pricing.
- Strong leadership abilities, including the ability to motivate and develop a team.
- Excellent communication and interpersonal skills to interact effectively with customers, staff, and suppliers.
- Advanced computer skills, especially in inventory management systems and Microsoft Office Suite.
- Outstanding organizational and problem-solving abilities.
- Ability to work in a fast-paced environment, managing multiple priorities and deadlines.
Pay
Competitive salary ranging from $85,000 to $120,000, commensurate with experience.
Benefits
- Comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and paid time off.
- Opportunities for professional development and advancement within the company.