Experienced Part Counterperson

Key Responsibilities

• Manage the full parts sales process, from initial customer inquiry through order fulfillment and invoicing
• Aid customers and service staff in identifying and sourcing the correct parts
• Cook up with the Parts Manager to locate and procure out-of-stock items
• Process and track special orders, ensuring timely follow-up and delivery
• Communicate proactively with customers regarding order status and arrival notifications
• Support inventory organization, stocking, and general warehouse duties as needed
• Maintain a clean, organized, and safe work environment
• Collaborate with team members to ensure efficient department operations
• Adhere to all company policies, safety standards, and applicable regulations

Qualifications

• A high school diploma or equivalent is required
• Previous automotive parts or dealership experience is preferred
• A strong commitment to customer service and satisfaction is necessary
• Excellent organizational and time management skills are required
• The ability to multitask and perform effectively in a fast-paced setting is important
• A professional demeanor and strong work ethic are expected
• Basic computer proficiency is required
• A valid driver's license with a clean driving record is required

Physical Requirements & Working Conditions

• Ability to work both indoors and outdoors in varying weather conditions
• Capable of lifting 30+ pounds regularly
• Comfortable using material handling equipment such as forklifts and pallet jacks
• Ability to stand, bend, stoop, kneel, and reach throughout the workday

Benefits

• Comprehensive medical and disability insurance
• Lifetime insurance coverage
• 401(k) retirement plan
• Paid vacation, sick time, and holidays

Pay Range

$50,000–$70,000 per year, including commission.