Jobs · Consulting · Michigan

Experienced F/I Manager

Lithia & Driveway · Ann Arbor, MI · 3 wk ago
ConsultingFull-time

What You'll Do

  • Greet customers in a friendly and professional manner.
  • Help customers choose protection packages for their vehicle by presenting all products and their benefits.
  • Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers.
  • Submit deals to bank electronically using appropriate dealer system.
  • Enter transactions accurately into ADP and bank approval systems.
  • Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
  • Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
  • Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings.
  • Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer’s satisfaction.
  • Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied).
  • Assist Sales Team with customer engagement in the sales department during peak traffic times.

What You'll Bring

  • Strong attention to detail.
  • Sense of urgency.
  • Excellent communication.
  • Typing – ability to type efficiently to enter accurate information into tracking system.
  • Mathematics – ability to solve basic math calculations.
  • Basic computer skills.
  • Acceptable driving record and a valid driver's license in your state of residence.

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