Experienced DDD Coordinator

About the role

Join a team that changes lives every day at At Peace Healthcare Agency. We're seeking an experienced, compassionate, and highly organized DDD Coordinator to deliver exceptional, person-centered services to individuals with developmental disabilities.

Responsibilities

• Coordinate and oversee community-based services for individuals receiving NJ DDD supports.
• Conduct intake assessments and ensure all required documentation is completed accurately and on time.
• Develop, implement, and monitor individualized, person-centered service plans based on each individual's strengths, goals, and support needs.
• Carefully coordinate referrals to community resources, healthcare providers, employment programs, and other support services.
• Aid individuals in accessing community activities, appointments, employment opportunities, and meaningful experiences that promote independence and inclusion.
• Supervise, mentor, train, and support Direct Support Professionals (DSPs) and program staff.
• Promote a collaborative, respectful, and person-centered team culture.
• Conduct performance evaluations and provide ongoing coaching to support staff development and success.
• Work closely with leadership to strengthen program operations and improve service delivery.
• Ensure compliance with New Jersey DDD regulations, Medicaid requirements, and agency policies.
• Maintain accurate client records, progress notes, incident reports, and service documentation.
• Utilize the NJ DDD iRecord system and other electronic documentation platforms to maintain compliance.
• Monitor service quality, identify opportunities for improvement, and support quality assurance initiatives.
• Build strong relationships with individuals served, families, guardians, Support Coordinators, and community partners.
• Advocate for individuals to ensure they receive the resources and services needed to achieve their goals.
• Collaborate with interdisciplinary teams to provide coordinated, high-quality care and support.

Requirements

• Experience working with individuals with developmental disabilities in a community-based or healthcare setting.
• Strong knowledge of New Jersey DDD regulations, community-based services, and person-centered planning.
• Experience coordinating services, managing referrals, and maintaining accurate client documentation.
• Strong leadership, organizational, communication, and problem-solving skills.
• Ability to supervise, mentor, and motivate staff while maintaining high standards of service.
• Ability to effectively manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Behavioral Health, Healthcare Administration, or a related field.
• Experience in case management, program coordination, developmental disabilities, or behavioral health services.
• Experience using the NJ DDD iRecord system or similar electronic documentation platforms.
• Knowledge of quality assurance, compliance monitoring, and program improvement initiatives.