Experienced Commercial Door Technician

About the role

Vortex Doors, America’s highest quality and most customer‑centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician. Applicants should have at least 4 + years of door industry experience. In this role you will install, repair, and maintain a variety of commercial doors, docks, and related hardware, ensuring efficient and safe operation while delivering quality workmanship and excellent customer service.

Key Responsibilities

• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repairs on door‑related issues such as broken springs, hinges, locks, and electrical components.
• Install and configure door hardware, including locks, handles, closers, low‑voltage, and access control systems.
• Ensure all installed doors meet safety and building‑code regulations and standards.
• Provide excellent customer service by addressing inquiries, explaining repair processes, and offering solutions.
• Maintain accurate records of service visits, repairs, and installations, and provide required reports.
• Communicate cost‑effective solutions to customers and perform quality checks to meet Vortex’s quality standards.
• Opportunity to learn welding (training provided if desired).

Great Reasons To Work At Vortex

• Industry‑best training in a state‑of‑the‑art facility covering commercial and retail door openings, hardware, storefront glazing, and automatic doors.
• Room for growth with multiple career‑advancement levels.
• Continued learning classes on manual‑operated doors, dock equipment, industrial openings, and options for industry certifications.
• Training on hollow‑metal doors, frames, and hardware.
• Strong safety culture and positive work environment.
• Recognitions and rewards for performance.

Benefits

• Comprehensive pay with health benefits, 401(k) match, eight company‑paid holidays, and vacation/sick program.
• Company‑provided uniform, tools, and an annual boot allowance.
• Use of a company vehicle for customer service visits.

Requirements

• Excellent mechanical and technical skills.
• Physical ability to move items weighing 50 lb or higher, lift and bend continuously, climb ladders up to 20 ft, and work on knees for extended periods.
• Proficiency operating power tools and hand tools.
• Strong interpersonal, communication, problem‑solving, and troubleshooting skills.
• Ability to relay information quickly in a fast‑paced environment and be persuasive with customers when necessary.
• Attention to detail and commitment to quality workmanship.
• Reliable, self‑motivated, and able to work independently.
• High school diploma or equivalent.
• 4 + years’ experience in the commercial door service industry; AAADM certification a plus.
• Knowledge of various door types, brands, and hardware.
• Ability to perform mathematical calculations involving fractions and read a tape measure accurately.
• Knowledge of safety regulations and adherence to safety protocols.
• Basic computer literacy.

Work Conditions

• Full‑time shifts between 7:00 AM – 5:30 PM, Monday through Friday, with some overtime and on‑call hours.
• Continuous on‑going training provided.
• Fast‑paced, results‑oriented job environment.
• Must be able to drive a company vehicle and possess a valid driver’s license.
• Must pass drug test, background check, and motor vehicle check.