Experienced Commercial Door Technician

Vortex Doors, America’s highest quality and most customer‑centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician. Applicants should have at least 4 + years of door industry experience. The technician will install, repair, and maintain various types of doors, docks, and related hardware, ensuring efficient and safe operation while delivering excellent customer service.

Responsibilities

• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repairs on door‑related issues such as broken springs, hinges, locks, and electrical components.
• Install and configure door hardware, including locks, handles, closers, low‑voltage, and access control systems.
• Ensure all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing inquiries, explaining repair processes, and offering solutions.
• Maintain accurate records of service visits, repairs, and installations, and provide required reports.
• Perform quality checks on installations and repairs to meet the company’s quality standards.
• Communicate cost‑effective solutions to customers and resolve technical issues efficiently.

Requirements

• Excellent mechanical and technical skills.
• Physical ability to move items weighing 50 lb or higher, lift and bend continuously, climb ladders up to 20 ft, and work on knees for extended periods.
• Proficiency operating power tools and hand tools.
• Interpersonal and communication skills to relate to customers and collaborate with team members.
• Strong problem‑solving, troubleshooting, and attention‑to‑detail.
• Ability to work in a fast‑paced environment, be persuasive when necessary, and relay information quickly.
• Reliable, self‑motivated, and high school diploma or equivalent.
• 4 + years experience in the commercial door service industry.
• AAADM certification is a plus.
• Knowledge of various door types, brands, hardware, safety regulations, and computer usage.
• Ability to perform mathematical calculations involving fractions and read a tape measure accurately.

Benefits

• Industry‑best training in a state‑of‑the‑art facility covering commercial and retail door openings, hardware, storefront glazing, automatic doors, manual doors, dock equipment, and hollow‑metal doors.
• Opportunities for career advancement and multiple levels of growth.
• Continued learning classes and options for industry certifications.
• Strong safety culture and positive work environment.
• Recognitions and rewards program.
• Comprehensive pay, health benefits, 401(k) match, eight company‑paid holidays, and vacation/sick program.
• Company‑provided uniform, tools, annual boot allowance, and vehicle for service visits.

Schedule

• Full‑time shifts between 7:00 AM – 5:30 PM, Monday through Friday.
• Occasional overtime and on‑call hours may be required.
• Valid driver’s license and ability to drive a company vehicle.
• Must pass drug test, background check, and motor vehicle check.