Experienced Commercial Door Technician

Vortex Doors, America’s highest quality and most customer‑centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician. Applicants should have at least 4 + years of door industry experience. The role involves installing, repairing, and maintaining a variety of doors, docks, and related hardware while delivering quality workmanship and excellent customer service.

Responsibilities

• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repairs on door‑related issues such as broken springs, hinges, locks, and electrical components.
• Install and configure door hardware, including locks, handles, closers, low‑voltage, and access control systems.
• Ensure all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing inquiries, explaining repair processes, and offering solutions.
• Maintain accurate records of service visits, repairs, and installations, and supply required reports.
• Perform quality checks on installations and repairs to meet the company’s high quality standards.
• Communicate cost‑effective solutions to customers and perform on‑site technical issue resolution.

Requirements

• Excellent mechanical and technical skills.
• Physical ability to lift items weighing 50 lb or more, climb ladders up to 20 ft, work on knees for extended periods, and continuously bend.
• Proficiency operating power tools and hand tools.
• Strong interpersonal, communication, problem‑solving, and troubleshooting abilities.
• Ability to work in a fast‑paced environment, relay information quickly, and be persuasive with customers when needed.
• Attention to detail and commitment to quality workmanship.
• Reliable, self‑motivated, and able to work overtime and on‑call hours.
• High school diploma or equivalent; 4 + years’ experience in the commercial door service industry.
• AAADM certification is a plus.
• Knowledge of various door types, brands, hardware, safety regulations, and computer usage.
• Ability to perform mathematical calculations involving fractions and read a tape measure accurately.
• Valid driver’s license and ability to drive a company vehicle.
• Must pass drug test, background check, and motor vehicle check.

Benefits

• Industry‑best training in a state‑of‑the‑art facility covering commercial and retail door openings, hardware, storefront glazing, automatic doors, and more.
• Opportunities for career advancement and multiple levels of growth.
• Continued learning classes on manual‑operated doors, dock equipment, and options for industry certifications.
• Training on hollow‑metal doors, frames, and hardware.
• Strong safety culture and positive work environment.
• Recognitions and rewards program.
• Comprehensive pay, health benefits, 401(k) match, eight company‑paid holidays, and vacation/sick leave program.
• Company‑provided uniform, tools, annual boot allowance, and vehicle for service visits.

Schedule

Full‑time shifts are available between Vortex business hours of 7:00 AM – 5:30 PM, Monday through Friday, with the expectation to work some overtime and on‑call hours as needed.