Experienced Call Center Recruiter

About the role

MCI is seeking an Experienced Recruiter to manage high-volume hiring for our contact center. You’ll be responsible for sourcing, screening, and onboarding top talent.

Responsibilities

• Manage full-cycle recruitment for contact center roles.
• Source candidates through job boards, social media, and referrals.
• Conduct interviews, assessments, and background checks.
• Cook with hiring managers to understand staffing needs.
• Maintain accurate recruitment records and reports.
• Support employer branding and recruitment marketing efforts.
• Ensure a positive candidate experience throughout the hiring process.

Requirements

• Diploma or Bachelor’s degree in Human Resources, Psychology, or a related field.
• 3+ years of recruitment experience in a BPO or high-volume environment.
• Strong sourcing, interviewing, and organizational skills.
• Familiarity with ATS and recruitment tools.
• Ability to manage multiple roles and deadlines.

Qualifications

• Highly motivated and dedicated.
• Positive attitude and ability to work independently.
• Excellent communication and interpersonal skills.

Skills

• Proficiency in ATS and recruitment tools.
• Experience with job boards and social media platforms.
• Strong sourcing and interviewing skills.
• Ability to manage multiple projects simultaneously.

Benefits

At MCI, we offer a competitive compensation and benefits package that includes:

• Comprehensive medical, dental, and vision coverage.
• Paid time off.
• Incentive and rewards programs.
• Retirement savings options.
• Disability and life insurance.
• Accident and critical illness insurance.
• Training and development opportunities.
• A supportive and inclusive work environment.

Pay

Starting compensation is based on experience, and details will be provided during the interview process.

Schedule

The role operates in a professional office environment. The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Contact Information

To apply, please visit our careers page and complete a full application, including all screening questions and a brief pre-employment test. For more information, contact Human Resources.