Experienced Call Center Debt Collections Specialist

About the role

Experienced Debt Collections Specialist – Call Center position located in Greensboro, NC. Full‑time, in‑office role offering $16.00/hour plus uncapped monthly bonuses with earning potential of $50,000+ per year.

Responsibilities

• Handle inbound and outbound collection calls with consumers.
• Negotiate payment arrangements and resolve past-due accounts.
• Use proven collection techniques to maximize account resolution.
• Consistently meet or exceed monthly collection and performance goals.
• Maintain accurate account notes and documentation.
• Follow all company policies, procedures, and applicable collection laws and regulations.
• Deliver professional and respectful consumer interactions while achieving results.

Requirements

• Have previous debt collection experience.
• Have a proven history of meeting or