Experienced Automotive Parts Counterperson

Key Responsibilities

• Assist retail customers, wholesale accounts, and internal service technicians with automotive parts requests.
• Identify, locate, and order the correct parts using electronic parts catalogs and inventory systems.
• Maintain a clean, organized, and accurately tracked parts department inventory.
• Process returns, core credits, and incoming shipments efficiently.
• Provide friendly, knowledgeable, and professional customer service over the phone and at the counter.

Qualifications & Skills

• Experience: Proven experience working as an automotive parts counterperson is required.
• Brand Knowledge: Chevrolet or GM experience is helpful and preferred, but not required.
• Technical Skills: Proficiency with electronic parts catalogs (EPC) and dealership management systems (DMS) is a plus.
• Communication: Strong communication skills with a focus on teamwork and customer satisfaction.
• Reliability: Dependable work ethic with the ability to thrive in a fast-paced environment.