Experienced Automotive BDC rep

Responsibilities

• Oversee incoming leads for sales department
• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
• Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
• Direct customers to product information resources, including those available on the internet
• Check email frequently and respond to inquiries immediately
• Responsible for making outbound sold and unsold follow-up calls
• Be available to respond to phone AND email inquiries in a professional, well-spoken manner
• Maintain and exceed monthly and quarterly sales goals

Requirements

• Good verbal and written communication skills
• Proficient with Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and the ability to multi-task are required
• Self-motivated and goal oriented
• Able to hit sales quotas and closing percentages
• Willingness to submit to a drug screen prior to employment
• Clean & valid driver’s license