Experience Design Strategist (Architectural)

About the Studio

ICRAVE is an award-winning powerhouse team of designers, strategists, and experts turning bold ideas into reality. With over two decades of design excellence, innovation, and industry thought leadership in strategy, interiors, and experience design, we collaborate with both Fortune 500 brands and up-and-coming companies across a variety of sectors. Our work shapes experiences across the globe, connecting cultures and breaking boundaries.

In 2002, ICRAVE became a founding studio of Journey, the global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture. Journey’s layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fueled by creative and technological innovation.

About the Role

The Experience Design Strategist will collaborate closely with studio leadership, architectural and interior designers, graphic designers, and subject-matter experts to co-author materials focused on exploring and identifying novel opportunities for our clients, their business, and their customers across a variety of project types. The design strategist conducts research, participates in client workshops and discovery sessions, develops strategic narratives, proposes design direction, and writes for brands, organizations, or customer-facing outlets. This role is geared towards a strategist with professional experience in interior or architectural design.

Responsibilities

• Work closely with the design team and external clients to understand their needs and translate them into design solutions.
• Present and communicate design concepts effectively to clients.
• Conduct research to gather insights and inspiration for design projects.
• Provide feedback on details in every aspect of design to ensure optimal user experience.
• Work with the design team to continuously refine and improve design elements to create memorable experiences.
• Stay updated on market trends, consumer behavior, and emerging technologies relevant to experience design.

Qualifications

At our firm and across Journey, we value individuals who embrace systems thinking, recognizing the interconnectedness of design elements and the broader context in which they operate. If you are passionate about pushing the boundaries of design, empowering others, and delivering exceptional results, we invite you to join our dynamic team.

• B.Arch or B.A. in Interior Design.
• 3+ years of post-graduate experience in a similar role.
• Stellar presentation and copywriting skills.
• Strong documentation skills using Google Slides, Adobe InDesign, and MS PowerPoint.
• Experience with 3D modeling software and spatial design knowledge.
• Experience with collaborative work platforms like Miro or Mural.
• Experience working independently and with multi-disciplinary teams.
• Ability to self-manage deadlines and tasks.
• Experience working with established brands in retail, hospitality, entertainment, education, or healthcare industries is a plus.

Location & Schedule

This opportunity is located at our Broadway Studio in New York. This position involves a hybrid work arrangement, incorporating both a 2-day remote and a 3-day in-person commitment in our New York studio.

Pay

Salary Range: $90,000 - $105,000