Expeditor - Iron Hill Brewery & Restaurant

Essential Responsibilities

• Receive and organize incoming food orders from the point-of-sale system
• Coordinate ticket flow between kitchen stations to ensure timely order preparation
• Act as the primary communication link between front-of-house and back-of-house teams during service
• Ensure orders are completed in the proper sequence and delivered according to service timing standards
• Confirm that all items are properly entered and tracked through the POS system

Food Quality & Presentation

• Inspect all dishes before leaving the kitchen to ensure they meet Iron Hill quality and presentation standards
• Verify that plates are properly garnished, portioned, and prepared according to menu specifications
• Ensure all components of each order are complete before releasing to food runners or servers
• Absorb assistance with final plate assembly and finishing touches when necessary

Station Management

• Set up, organize, and maintain the expo station for efficient service
• Adequately supply plates, garnishes, condiments, and service items
• Maintain a clean and organized workspace throughout the shift
• Absorb assistance with opening and closing procedures including restocking and general housekeeping tasks

Team Support

• Communicate clearly with kitchen staff, food runners, and servers to ensure smooth service execution
• Cook with additional support when required
• Delegate tasks when appropriate to maintain efficient kitchen flow

Physical Requirements

• Ability to stand and walk for extended periods of time (6+ hours per shift)
• Ability to lift and carry items up to 20–30 pounds, including plates, small equipment, and dishware
• Frequent reaching, bending, and light lifting while assembling orders and stocking items
• Ability to carry and handle multiple plates of food safely
• Work in a fast-paced, high-volume restaurant environment

Qualifications

• Strong communication skills with the ability to effectively coordinate between front and back of house teams
• Strong attention to detail to ensure accuracy and quality of every order
• Ability to maintain a clean, organized, and efficient workstation
• Ability to lift up to 20 pounds safely
• Basic math skills and order accuracy awareness
• Familiarity with restaurant POS and management systems preferred
• Understanding of food safety, sanitation, and restaurant safety procedures
• Ability to obtain and maintain required food handler certification if applicable
• Friendly and professional interactions with all employees and guests
• Ability to work collaboratively to maintain a positive and efficient service environment
• Strong time management skills and ability to remain calm during busy service periods

Communication & Language Skills

• Ability to read, write, and communicate effectively in English
• Ability to communicate clearly with kitchen staff, servers, managers, and guests
• Ability to provide clear instructions and updates during service to support efficient operations