Exit Booth Agent - Palm Beach International Airport - PBI

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and is the largest and fastest growing privately owned automotive rental and leasing company in North America. We are working towards our shared vision to be the world's best and most trusted mobility company.

About the role

The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process. This position is located at Palm Beach International Airport.

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Provide additional service to Emerald Aisle members by offering our refueling option.
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
• Provide all customers with undivided attention while assisting them at the exit booth.
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Requirements

• Must be at least 18 years of age.
• High School Diploma or G.E.D. required.
• Minimum of 1 year experience handling customer service functions.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
• No alcohol or drug related conviction on driving record in the last 5 years.
• Must be willing to accept $16.50/hour.

Schedule

This is a full-time position scheduled for 40 hours per week. Candidates should have open work availability 7-days a week including weekends and holidays, apart from religious observation.

• Sunday: OFF
• Monday: OFF
• Tuesday: 4:00p-12:30a
• Wednesday: 4:00p-12:30a
• Thursday: 4:00p-12:30a
• Friday: 4:00p-12:30a
• Saturday: 4:00p-12:30a

Pay

This position starts at $16.50/hour.

Benefits

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development