Exhibit Operations Coordinator

About the role

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. The Exhibit Operations Coordinator supports exhibit functions both onsite and offsite, assisting with pre‑planning, onsite, and post‑exhibit tasks while serving as a liaison to internal and external clients, including employees, customers, agencies, and sales associates. Knowledge of corporate goals and objectives is required to ensure successful exhibit outcomes.

Responsibilities

• Set up and tear down all exhibit and workshop functions on campus and while traveling to exhibits.
• Manage staging of upcoming exhibits, events, and workshops to ensure they are packed, shipped, and delivered according to need, including offsite exhibits and product deliveries from ALC in Fort Myers to the Naples campus.
• Work with Sales and Product Management teams onsite to optimize product display layouts and send appropriate products for procedure‑specific demonstrations.
• Coordinate exhibit “mock set‑ups” on the Naples campus to pre‑plan display placements before traveling offsite.
• Assist with generating quality leads under guidance from the exhibit planning team.
• Ensure accurate and prompt delivery of display equipment; work with Arthrex Logistics on shipping details and provide updates to planners.
• Maintain inventory of products, exhibit models, and displays; provide recommendations for new displays, function‑test equipment, track usage, forecast needs, and place orders to support corporate and agency schedules.
• Collaborate with agency network to ship appropriate product displays, models, and backdrops for regional exhibit opportunities.
• Set up, clean, and disinfect all campus and offsite products and displays after workshops and exhibits.
• Order department operating supplies to maintain inventory.
• Provide flexible coverage, often on Saturdays, evenings, and approximately 30% travel as required.

Requirements

• Education/Experience: High school diploma or equivalent required; at least 1 year of professional experience, with prior exhibit/event experience preferred.
• Knowledge: General knowledge of industry practices, customer service standards, and exhibit/workshop processes and best practices.
• Skills:
  • Ability to work in a fast‑paced, ever‑changing environment.
  • Detail‑oriented with strong customer service background.
  • Coachability, teamwork, and self‑motivation.
  • Willingness to work extended hours, weekends, early mornings or late nights.
  • Beginner level proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook), SharePoint/MRM.
  • Ability to work independently and effectively with internal and external customers.
  • Effective verbal communication of ideas and issues to team members and management.
• Physical Demands: Regularly required to talk, hear, sit, use hands and fingers, handle or feel objects, and reach with hands and arms; occasionally required to lift and/or move up to 30 pounds.

Benefits

• Medical, Dental, and Vision Insurance
• Company‑Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Program (EAP)