Executive Value Advisor (USA remote)

Essential Functions

• Lead value-led advisory engagements: translate customer strategy into measurable success plans, milestones, and KPIs
• Build trusted advisor relationships at senior/executive level; run Executive Business Reviews and Periodic Value Reviews
• Guide customers through the full value journey from adoption to AI-ready scale
• Define, validate, and communicate ROI through value hypotheses and economic storytelling
• Build executive-ready business cases that secure funding and buy-in
• Connect usage/adoption data to business outcomes for exec audiences
• Develop deep understanding of customer priorities to position ARIS capabilities correctly
• Run strategic initiative prioritization sessions and E2E process-outcome mapping assessments
• Deliver Product Roadmap Briefings and Agentic AI use-case opportunity mapping
• Engage C-suite/senior leadership to influence decisions and secure commitment
• Deliver structured executive briefings on readiness and strategy
• Act as internal voice of the customer across product, delivery, commercial teams
• Represent ARIS as a thought leader in Process Intelligence (BPM, process mining, Agentic AI)
• Coach/mentor customer teams; build internal Process Intelligence champions
• Guide customers on process governance and accountability frameworks
• Assure value realization evidence is captured, structured and communicated in a way that justifies continued and expanded investment

Requirements

• 7+ years in enterprise software pre-sales, solution consulting, or value engineering / customer success at a vendor (e.g., Celonis, ServiceNow, SAP, Salesforce) or top-tier consultancy
• Experience defining operating models / CoE structures for scalable adoption and governance
• Experience building and presenting value propositions and business cases
• Comfort engaging executive-level stakeholders across business and IT
• Familiarity with enterprise systems (ERP, CRM, HCM) and cross-system processes
• Understanding of how AI/agentic AI is reshaping process landscapes and operating models
• Ability to bridge business architecture with solution capabilities
• Exceptional presentation and storytelling skills; ability to simplify complex topics
• Strong cross-functional collaboration (sales, product, marketing)
• Bachelor's degree in business, engineering, computer science, information systems, or equivalent experience
• Fluent in English

Nice-to-Haves

• Background in BPM, process intelligence, process mining, digital transformation, or enterprise platforms
• Direct experience with ARIS
• Experience building Agentic AI agents
• Industry vertical depth (Financial Services, Manufacturing, Pharma & Life Sciences, Energy & Utilities, Public Sector)
• Certifications/background in Process Excellence, Lean, Six Sigma, or business architecture