Executive Support Officer - UNARMED

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions, and global medical concierge capabilities. We enable prominent organizations, disruptive brands, and influential people to operate with confidence in an uncertain world. At Crisis24, we offer more than employment—we provide a realm where your skills shape global security and guide clients through complex, challenging landscapes. Your journey with us will be deeply fulfilling, driven by purpose and accomplishment, with abundant opportunities for personal and career growth. Join the Crisis24 team and be part of something extraordinary where growth and impact converge.

Who You Are

Crisis24 – Private Strategic Group (PSG) is the gold standard in global protective services. We operate at the intersection of precision, discretion, and elite readiness, delivering world-class security solutions to high-profile clients, executives, and organizations. Our agents are trusted protectors, trained to the same level of excellence as special forces and federal protective details. We are quiet professionals who stand ready, always.

Responsibilities

• Executive Protection & Presence: Provide a visible, reassuring security presence for executives and staff while delivering exceptional customer service.
• Threat Response: Act as a first responder to security threats, including active shooter scenarios, within the client’s office suite.
• Security Systems Oversight: Monitor and inspect physical security infrastructure, including locks, cameras, and access control systems to ensure operational integrity.
• Incident Reporting: Produce detailed, timely reports on security incidents and maintain clear communication with GSPS leadership.
• Advance & Support Operations: Assist protective agents in field operations, including advanced walkthroughs, secure transportation, and body coverage.
• Protocol Enforcement: Enforce company policies regarding access, photography, and sensitive areas with professionalism and authority.
• Emergency Protocol Execution: Follow GSPS protocols during emergencies, prioritizing the safety of executives, staff, and guests.
• Area Sweeps & Surveillance: Conduct regular security sweeps and live monitoring of surveillance systems.
• Team Integration: Collaborate with visiting security teams and facilities management to ensure seamless protective operations.

Requirements

• Valid BSIS CA Guard Card (unarmed position)
• American Heart Association BLS Provider OR HeartSaver CPR/AED/First Aid Certification
• U.S. Passport & Driver’s License
• High School Diploma or GED
• Ability to complete and pass a pre-hire Physical Readiness Test (PRT)
• Meet-and-Greet evaluation (dependent on client/location)
• Background Investigation & Random Drug Screening

Skills & Attributes

• Command presence and confidence under pressure
• Strong written and verbal communication skills
• Tactical awareness and emergency response capabilities
• Physical readiness and mental resilience
• Discretion, integrity, and professionalism

Preferred Qualifications

• Prior military, law enforcement, or ERT experience
• CA CCW, Exposed Firearm Permit, LEOSA/HR 218 permit, or CCW valid for all 50 states
• Specialized training in crisis management, emergency medicine, or incident response
• Completion of Executive Protection or Residential Security Academy
• EMT license (strongly considered, but not required)
• Familiarity with Corporate and/or Residential Security Technologies, Tools, and Processes

Benefits

• Medical, Dental, Vision, and Life Insurance
• Competitive 401(k) with employer match
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Advanced training opportunities in defensive driving and executive protection

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.