Executive Specialist, Claims - Remote or Hybrid/Any C&F Location

About the role

Crum & Forster Company provides specialty and standard commercial lines insurance products through its admitted and surplus lines insurance companies. The company is known for its financial strength, superior customer service, and innovative claims and risk engineering services. With over 2000 employees across the United States, C&F is part of Fairfax Financial Holdings, a global organization.

Responsibilities

• Handle a regular pending of primary and excess Directors and Officers and Financial Institution claims.
• Aggressively analyze, assess, and resolve cases from a coverage determination through ultimate resolution (including through litigation or negotiation).
• Occasionally attend mediations, settlement conferences, and trials nationwide.
• Evaluate potential exposure and adapt to changing circumstances as claims develop.
• Segregate potentially significant claims and formulate a resolution strategy.
• Present claim information, both written and orally, to bring management up to speed, obtain authority, and formulate action plans.
• Provide superior customer service to co-employees, agents, policyholders, and others encountered during the claims handling process.
• Market claim services, update underwriting department personnel on claims trends, and coordinate/present to industry personnel, including brokers and insureds.
• Attend industry conferences as needed.
• Work on special projects, as assigned.

Requirements

• Preferably at least six years handling Directors and Officers and/or Financial Institutions claims.
• Juris doctor preferred but not required.
• Experience handling crime matters and/or private company directors and officers claims is very helpful.
• Experience handling employment practices liability, fiduciary, and/or professional liability claims is helpful.
• Must possess or be capable of obtaining multiple state adjuster licenses.
• Demonstrated superior communication skills.
• Outstanding interpersonal skills and the ability to deal effectively with support staff, claims staff, underwriting peers, policyholders, and senior management.
• Travel required up to 20%.
• Excellent organizational abilities.
• Experience with Microsoft Office suite of programs.

Qualifications

• Overall positive outlook and approach.
• Ability to multi-task when facing diverse responsibilities.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of insurance law and regulations.
• Experience with claims management software.

Benefits

Crum & Forster offers a competitive compensation package, including a generous 401K employer match, employee stock purchase plan with employer matching, and excellent benefits that extend beyond health, dental, and vision. The company supports employee wellness through programs like a dynamic, inclusive work environment, continuous learning opportunities, and community engagement initiatives. C&F also offers a matching donation program and volunteer opportunities to encourage social responsibility.

Pay

The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $95,600.00 to a maximum of $179,600.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

Schedule

The position offers a flexible workplace location, allowing for nearly exclusive remote work or a hybrid remote/in-person attendance in Jersey City, NJ, Morristown, NJ, Chicago, IL, or any other C&F office nationwide.