Executive (Service)

Genesis Trading Co. – Anywhere in Bangladesh – Full-Time

Responsibilities

• Offer expert technical support for our full range of Radiology & in-vitro diagnostic (IVD) analyzers and reagents.
• Perform the installation, testing, and commissioning of a variety of medical machinery, specializing in X-Ray, Ultrasound, Biochemistry, Hematology, CLIA, POCT, ESR, Electrolyte, and Hormone analyzers etc.
• Identify potential clients and target new markets for the sale of our diagnostic equipment and reagents.
• Develop and implement a comprehensive sales strategy focused on our portfolio of IVD solutions from leading brands.
• Collaborate with the marketing team to generate leads and create effective promotional materials for our analyzers and reagent kits.
• Conduct compelling product presentations and demonstrations of our Biochemistry, Hematology, and CLIA analyzers, among others, to potential clients.
• Provide comprehensive after-sales service, including preventative maintenance and timely repair for installed equipment across all our brands.
• Regularly track sales progress against set targets for specific product lines.
• Monitor and document the number of successful installations, maintenance tasks, and repairs for all equipment, ensuring high standards of service.
• Systematically collect and keep records of customer feedback on the performance of our installed machines.
• Maintain accurate and detailed records of all sales, service, and training activities related to our diagnostic solutions.
• Prepare and submit periodic sales reports to supervisors, highlighting achievements, challenges, and future plans for our key brands and product categories.

Requirements

• Experience: 2-5 years

Skills

• technical sales
• sales support
• sales support tools
• technicalsales
• ict sales
• technical support
• diagnostic equipment
• technical services
• analytical instruments