Executive Personal Assistant

About Us

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.

Responsibilities

• Own calendar management across professional and personal commitments, proactively managing priorities, conflicts, and changes.
• Coordinate complex domestic and international travel, including itineraries, transportation, accommodations, and loyalty programs.
• Anticipate needs and prepare information, materials, logistics, and follow-up to make each day as successful as possible.
• Coordinate reservations, events, client entertainment, appointments, and other professional and personal logistics.
• Maintain strong relationships and communication with executives, employees, clients, vendors, and other important contacts.
• Support personal administrative needs, including organizing expenses, bills, budgets, renewals, and related information.
• Assist with coordination of household services, maintenance, and other logistics as needed.
• Research and solve problems creatively, looking beyond the obvious answer to find the best solution.
• Support internal and off-site meetings, and other executive initiatives.
• Assist with special projects using strong organizational, Excel, PowerPoint, research, and project-management skills.
• Look continuously for opportunities to improve organization, streamline processes, optimize resources, and make things easier.
• Adapt to a dynamic schedule, including occasional evenings, weekends, travel, or changing priorities when needed.

Requirements

• Above all, a hospitality mindset; someone who naturally asks, "How can I make this easier?" and genuinely enjoys being the person others can depend on.
• Exceptionally organized and detail-oriented, with strong systems for keeping track of responsibilities and closing open loops.
• Proactive and anticipatory; doesn't wait to be told every next step.
• Takes ownership of tasks large and small and follows through without repeated reminders.
• Resourceful and persistent when solving problems; willing to make the call, explore alternatives, and find another way.
• Emotionally intelligent, thoughtful, and naturally service-oriented.
• Highly responsive and an excellent communicator across email/messaging, phone, and in person.
• Calm under pressure and adaptable when priorities or plans change.
• Exercises strong judgment and knows when to act independently versus when to ask or escalate.
• Thoughtful with time and resources and naturally looks for opportunities to optimize.
• Comfortable with a role that combines executive support, personal support, and special projects.
• Motivated by responsibility, trust, learning, and the opportunity to support a highly dynamic executive.
• Relevant experience may come from executive support, hospitality, concierge or guest services, executive client services, household/estate management, or another high-touch service environment. Prior EA experience is valuable but is not the only path to success in this role.
• Proficiency with Outlook and Excel is required; PowerPoint skills and familiarity with complex travel planning and loyalty programs are strongly preferred.

Career Growth

At TransPerfect, there are a lot of growth opportunities. The successful candidate will be ambitious and motivated with the ability to learn quickly. All departments offer career growth and development that can combine your skills, interest, and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• 401k matching.
• Membership to child-care providers.
• TransPerks (additional perks and benefits).
• Birthday off.