Executive Operations Partner

Responsibilities

• Continuously challenge current processes to determine better ways to introduce efficiency, cost savings, new technology (such as AI or additional software programs), etc. to increase leadership efficiency.
• Perform special projects as assigned, overseeing initiatives, tracking deadlines, and ensuring flawless execution of tasks.
• Track action items per LT member and assist with accountability, deadline management, and execution.
• Optimize the LT’s time by understanding the holistic needs of the business and triaging, prioritizing, and aligning requests to strategy, then help develop actionable plans, ensuring accountability and consistent follow-through.
• Drive cross-functional coordination and track execution against key priorities, including monitoring progress of key performance metrics.
• Create holistic views of allocated time and effort and proactively make recommendations to the LT on where to delegate or what to stop/start/continue to assist the executives in their focus, driving company growth.
• Reinforce the CEO’s vision and support enterprise-wide communication.

Administrative Responsibilities

• Proactively maintain an impeccably organized calendar, adeptly triaging and managing competing priorities and swiftly adapting to shifting demands while exercising sound judgment, ultimately protecting the LT’s time.
• Support cultural initiatives, including assistance with thank-you notes, building lunches/connection time with the business into executive schedules, etc.
• Meeting and event coordination:
  • Take ownership of arranging internal or offsite meetings, including logistics such as booking meeting space, meals, room set-up, transportation, etc. ensuring all stakeholders are well informed.
  • Draft agendas, then develop and compile relevant documents and presentations to ensure meeting success and that deliverables are met.
  • Arrange complex and detailed travel; assist Executives from HQ (if requested) through interactions with their EA’s. Be available when a LT member is traveling to assist with emergency travel arrangements and complete expense reports on time and in accordance to policy.
• Fulfill additional responsibilities as assigned by management, which may encompass assistance with marketing/event coordination or other tasks that support specific Lead Team Members or their departments.

Qualifications

• Bachelor’s degree in business or secretarial science, or equivalent work experience.
• Preference for work experience as Junior-Chief of Staff, Operations Manager, Portfolio Manager, or similar field.
• 5+ years of experience supporting top-level executives in a corporate setting.
• Ability to use the Microsoft Suite to drive efficiency and simplicity for the LT.
• Comfortable taking the lead learning and implementing new software programs and introducing AI capabilities.
• Experience implementing change management, risk management, and communications initiatives.