Executive Meetings Manager

About the role

The Rental Events Operations Manager is a member of a strategic and efficient cross-functional Special Events team responsible for the successful delivery of rental events, along with other internal and external special events. This role manages all operational and logistical aspects of rental events, helps maintain strong client relationships, and supervises on-call special events staff.

The Rental Events Operations Manager serves as the primary contact for all rental event clients after their rental contract is signed, communicating the client's needs and expectations to the museum's operational departments while enforcing the museum's policies with the client. The role exercises independent judgment by making all necessary operational decisions for rental events, particularly during non-museum hours.

This position works in close collaboration with the Rental Events Sales Manager and the Assistant Director of Rental Events to maintain profitable budget margins.

Responsibilities

• Manage all operational and logistical aspects of rental events.
• Serve as the primary client contact after rental contracts are signed, ensuring client needs and expectations are communicated to museum operational departments.
• Enforce museum policies with clients while maintaining strong relationships.
• Supervise on-call special events staff.
• Exercise independent judgment to make operational decisions for rental events, especially during non-museum hours.
• Collaborate with the Rental Events Sales Manager and Assistant Director of Rental Events to maintain profitable budget margins.