Jobs · Customer Service · Colorado

Executive Meeting Manager - Limelight Boulder

Limelight Hotels · Boulder, CO · 1 mo ago
On-siteCustomer Service$59k–$65k/yrFull-time

Job Summary

The Executive Meeting Manager is responsible for increasing year-round top-line revenue through proactive and reactive sales of guestroom blocks, catered events, and group business. This position manages the sales process from inquiry through post-event follow-up, ensuring seamless event execution and exceptional client service. This position reports to the Director of Sales & Marketing.

Compensation

The salary range for this position is $59,000 - $65,000 plus sales incentive plan. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Essential Job Functions/Key Job Responsibilities

  • Manage the complete sales and event planning process for group bookings (10–25 rooms on peak), including inquiry handling, proposal development, contract execution, event coordination, onsite support, and post-event follow-up
  • Develop and implement sales strategies to drive top-line revenue growth for guestrooms, catered events, and group business
  • Respond promptly and professionally to group booking inquiries, accurately confirming event details and client requirements
  • Cook up all event logistics, including menus, room setups, audiovisual requirements, staffing, and operational details to ensure flawless execution
  • Serve as the primary liaison between clients and hotel departments to ensure all group and catering needs are executed as contracted and in accordance with hotel standards
  • Maintain ongoing communication with clients before, during, and after events to address concerns, provide support, and ensure client satisfaction exceeds expectations
  • Conduct site tours and maintain strong relationships with community organizations, professional associations, and key accounts to increase visibility and group market share
  • Attend and participate in sales, BEO, and departmental meetings to communicate event details and operational updates effectively
  • Utilize Delphi/Amadeus and other systems to track sales activity, maintain detailed account notes, manage event records, and support forecasting and revenue tracking
  • Aid in the preparation, review, and proofing of Banquet Event Orders (BEOs) to ensure accuracy and alignment with client expectations
  • Review banquet checks and coordinate with accounting and operations teams to ensure timely and accurate billing and final invoices
  • Follow up with clients after events to review event success, address concerns, send formal thank-you communications, and secure future business opportunities
  • Maintain high standards of professionalism, organization, and service quality while supporting additional duties and special projects assigned
  • Other duties as assigned

Qualifications

  • Education & Experience Requirements: Bachelor’s degree preferred; minimum of two (2) years of hospitality experience required; minimum of two (2) years of hotel sales and/or event management experience preferred
  • Knowledge, Skills & Abilities: Strong organizational, multitasking, and time management skills in a fast-paced sales environment; excellent verbal and written communication skills with the ability to build and maintain client relationships; experience preparing proposals, contracts, budgets, and Banquet Event Orders (BEOs); proficiency with Microsoft Word, Excel, Outlook, Delphi/Amadeus, and Property Management Systems; knowledge of hotel sales, catering, and event planning processes and procedures; ability to manage relationships with internal departments, clients, vendors, and external stakeholders; strong attention to detail with the ability to coordinate multiple events and priorities simultaneously; ability to meet or exceed individual sales goals established by the Director of Sales & Marketing; ability to influence and collaborate effectively with both internal and external stakeholders; working knowledge of operational workflows, billing procedures, and interdepartmental coordination; ability to analyze event needs and ensure accurate communication of event requirements to operational teams; ability to work collaboratively with accounting and operations teams to ensure accurate and timely billing; professional presentation and customer service skills with a client-focused approach; ability to travel within the assigned sales region as needed; ability to work flexible hours, including nights, weekends, and holidays as business demands require

Job Benefits

  • Health, Dental and Vision Insurance Programs
  • Flexible Spending Account Programs
  • Life Insurance Programs
  • Paid Time Off Programs
  • Paid Leave Programs
  • 401(k) Savings Plan
  • Employee Ski Pass and Dependent Ski Passes
  • Other company perks

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