Executive Meeting Manager

Job Summary

The Executive Meeting Manager at DoubleTree Deerfield Beach, FL is responsible for driving sales and revenue for the hotel through the coordination and execution of banquets, meetings, and events. This individual will work closely with the sales and catering team to ensure the highest level of customer satisfaction and revenue generation. This is a full-time, individual contributor role with sales goals and bonus potential.

Responsibilities

• Promote and sell the hotel's banquet and event spaces to potential clients through various sales and marketing efforts.
• Communicate with clients to understand their event needs and provide personalized recommendations and solutions.
• Create detailed proposals and contracts for events, including pricing, menus, and other event details.
• Cook up and coordinate with other hotel departments, such as food and beverage, audio/visual, and housekeeping, to ensure smooth execution of events.
• Congratulate hotel guests with a tour and attend industry events to promote the hotel's catering services.
• Use customer relationship management (CRM) software to track and maintain client information, sales activities, and leads.
• Collaborate with the sales team to develop strategies to meet or exceed sales goals and increase revenue.
• Provide excellent customer service to clients before, during, and after events to ensure their satisfaction and repeat business.
• Keep abreast of industry trends and competitors' offerings to ensure the hotel remains competitive.
• Assist with administrative duties such as maintaining files, reports, and contracts.

Requirements

• A high school diploma or equivalent required.
• A bachelor's degree in hospitality, business, or a related field preferred.
• A minimum of 2 years of experience in event planning, sales, or customer service in the hospitality industry.
• A proven track record of meeting or exceeding sales goals.
• Familiarity with customer relationship management (CRM) software.
• Excellent communication and interpersonal skills.
• A detail-oriented approach with strong organizational and time-management skills.
• The ability to work independently and collaborate with a team.
• Proficiency in Microsoft Office Suite.
• Knowledge of food and beverage operations and experience with banquets and events preferred.

Compensation & Benefits

In addition, the successful candidate will be eligible for a comprehensive benefits package, including sales bonus, medical, dental, and vision insurance, paid time off, and employee discounts at all Hilton hotels and resorts.

EEOC Statement

DoubleTree by Hilton Deerfield Beach is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these characteristics.